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The Community Health Worker provides culturally appropriate health education and information to help community members access necessary care.

Collaborate with the care team to provide patient-centered care.
Provide cultural mediation between community members and CommUnityCare.
Empower patients and families to actively participate in their care management.
Assist patients and families in setting personal goals and attending appointments.
Coach patients in effective health condition management and self-care.
Identify patient needs for internal and external referrals to social services and other resources.
Serve as a liaison between patients and healthcare systems.
Interface with providers and the clinic team to ensure patient adherence to treatment plans.
Act as a patient advocate at medical or social service appointments to bridge system gaps.
Follow up with patients via phone calls, home visits, and other settings as per program guidelines.
Maintain ongoing communication with community partners and promote safety net programs at community events.
Advocate for individual and community health needs and perform outreach activities.
Maintain privacy and confidentiality of patient medical records and visits.
Ensure all patient care and administrative tasks comply with regulatory and accreditation standards.
Develop and maintain positive internal relationships with colleagues, managers, and staff.
Interact respectfully and collaboratively with patients and their families.
Perform other duties as assigned.

Graduated from a high school or equivalent.
One (1) year of experience working within a community health setting in a healthcare role or a community-based human service agency as a Community Health Worker (CHW), health educator, community outreach worker, or community organizer.
Certified Community Health Worker (CHW) or completion of an approved 160-hour competency-based Community Health Worker training program certified by DSHS within the first six (6) months of hire.
Valid Texas Driver’s License with no outstanding driving violations.
Access to personal vehicle.
Proof of $30,000/$60,000/$25,000 automobile liability insurance coverage.

Strong interpersonal skills.
High level of skill at building relationships and providing excellent customer service.
Excellent verbal and written communication skills.
High level of problem-solving skill.
Strong attention to detail and accuracy.
Excellent public speaking skills.
Ability to communicate in various settings.
Ability to work with diverse groups of people.
Demonstrated familiarity with healthcare tools, technology, and systems (e.g., EHR, Microsoft Office).
Bilingual (Spanish/English) preferred.

Community Health Worker - CUC at CommUnityCare Health Centers

Community Health Worker - CUC