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About the Role
As a Customer Delivery Driver, you will deliver Waitrose produce and provide Partner-led service to customers' doors. You will be based at a Customer Fulfilment Centre in Coulsdon, serving customers in London and surrounding areas. An additional Night Premium of £3.75 per hour will be applied to hours worked between 22:00 and 06:00. Applicants must be 18 years or older.
Responsibilities
- Checking delivery routes for the day.
- Ensuring vehicle safety checks are complete and maintaining road compliance and health and safety.
- Acting as a brand ambassador for Waitrose with a focus on customer service.
- Assisting customers with their shopping and building rapport.
- Supporting the wider CFC team with general shopkeeping tasks when required.
Requirements
- Full valid B-Category UK manual driving licence with no more than 6-points.
- Great customer service skills.
- Ability to cope with the physical requirements of the role, including lifting crates, walking up staircases, and moving cages.
Skills
- Customer service
Location
- Coulsdon DFC (Waitrose & Partners), 11 Ullswater Crescent, London, London, CR5 2HR
Work Type
- Permanent
- Full time vacancy 37.5 hours a week
- Am shifts start between 05:00-08:30
- PM shifts start between 12:00-15:30
- shifts are 8 hours long
- working weekdays & weekends
- flexible working
Experience Level
- Partnership Level 10
Salary/Compensations
- £15.98 Hourly
Benefits
- Night Premium at a rate of £3.75 per hour for hours worked between 22:00 - 06:00.
About the Company
- We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose.
- We’re not just employees, we’re Partners, driven by our purpose to build a happier world.
- We are focused on being brilliant at retail, continuing to innovate, adapt and diversify.
- We are Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
- As Partners we all share the responsibility of ownership and in its rewards.
- We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
- We all own making the Partnership somewhere we belong.
- Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE.
- Growing ourselves individually, and as a collective.
- As Partners, we make all the difference. And, we all own it.
Equal Opportunity
- Some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates).
- We encourage you to complete any vetting documents quickly to avoid delays.
- Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
- We recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.
- We want all of our Partners to have a good work-life balance and we support flexible working.
- This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible.
- Please discuss this further with the hiring manager during your interview.