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About the Role

As a Customer Delivery Driver, you will deliver Waitrose produce and provide Partner-led service to customers' doors. You will be based at a Customer Fulfilment Centre in Coulsdon, serving customers in London and surrounding areas. An additional Night Premium of £3.75 per hour will be applied to hours worked between 22:00 and 06:00. Applicants must be 18 years or older.

Responsibilities

• Checking delivery routes for the day.
• Ensuring vehicle safety checks are complete and maintaining road compliance and health and safety.
• Acting as a brand ambassador for Waitrose with a focus on customer service.
• Assisting customers with their shopping and building rapport.
• Supporting the wider CFC team with general shopkeeping tasks when required.

Requirements

• Full valid B-Category UK manual driving licence with no more than 6-points.
• Great customer service skills.
• Ability to cope with the physical requirements of the role, including lifting crates, walking up staircases, and moving cages.

Skills

• Customer service

Location

• Coulsdon DFC (Waitrose & Partners), 11 Ullswater Crescent, London, London, CR5 2HR

Work Type

• Permanent
• Full time vacancy 37.5 hours a week
• Am shifts start between 05:00-08:30
• PM shifts start between 12:00-15:30
• shifts are 8 hours long
• working weekdays & weekends
• flexible working

Experience Level

• Partnership Level 10

Salary/Compensations

• £15.98 Hourly

Benefits

• Night Premium at a rate of £3.75 per hour for hours worked between 22:00 - 06:00.

About the Company

• We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose.
• We’re not just employees, we’re Partners, driven by our purpose to build a happier world.
• We are focused on being brilliant at retail, continuing to innovate, adapt and diversify.
• We are Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
• As Partners we all share the responsibility of ownership and in its rewards.
• We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
• We all own making the Partnership somewhere we belong.
• Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE.
• Growing ourselves individually, and as a collective.
• As Partners, we make all the difference. And, we all own it.

Equal Opportunity

• Some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates).
• We encourage you to complete any vetting documents quickly to avoid delays.
• Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
• We recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.
• We want all of our Partners to have a good work-life balance and we support flexible working.
• This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible.
• Please discuss this further with the hiring manager during your interview.