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About the Role

Boyd is seeking an enthusiastic Account Manager to join our Engineered Materials Sales team. Reporting directly to the Data Center VP of Sales, you will contribute to our goal of doubling our business over the next three years. As a key member of our team, you will shape our growth by cultivating existing customer relationships and proactively pursuing new business opportunities. The Account Manager will focus on our Engineered Materials solutions in the Data Center business segment and will work out of a home office. This is a fantastic opportunity for tenacious early career professionals to sharpen their skillsets and thrive in a dynamic environment.

Responsibilities

• Work directly with existing customers to support and manage business growth by developing strong relationships with operating departments and various management levels.
• Maintain existing and develop new business and forge new relationships with cross-functional organizations at potential customers.
• Achieve intimate knowledge of customers and industries in which customers compete and complete market analysis and assessment of competitive landscape, including 1, 3, and 5-year projections on industry trends.
• Develop and execute strategies for increased customer penetration by selling additional products and services to all customer divisions.
• Set strategic goals and tactical plans to achieve significant growth and build on the culture of achieving those goals within a high success/high reward environment.
• Personally and directly engage at customer locations to win business through active business development. Requires establishing strong relationships with various management levels.
• Work closely with customer engineers and purchasing to ensure product and design requirements are identified.
• Work closely with Boyd Engineering to manage the design and development of customer solutions.
• Display and demonstrate products and solutions using prototypes, samples, and marketing support materials to provide value-added guidance to customers.
• Leverage knowledge of materials and manufacturing processes to illustrate and emphasize Boyd’s value-added propositions.
• Oversee the quotation process.
• In conjunction with the Sales Operations Team, perform technical review of engineering drawings and specifications.
• Gather and prepare required information for formal quotation including, but not limited to, drawings, sample parts, technical data, volumes, and material sources for submittal to Boyd Estimating.
• Approve the preparation of formal quotation packages with pricing to maximize revenue, while also maximizing Gross Margin.
• Engage with customers on all commercial topics, including credit and shipping terms, legal requirements, payments, etc.
• Manage aspects of the relationship per terms and conditions of agreements and negotiate new agreements in conjunction with Boyd management.
• Respond when necessary to special customer needs or complaints.
• In conjunction with the Sales Operations Team, monitor and manage progress of projects to successfully meet customers’ milestones and production schedules, from inception to implementation.
• Monitors Salesforce CRM package as required to capture all business opportunities, customer business intelligence, wins, and losses.
• Use this and other tools to frequently and transparently communicate opportunities and current state to colleagues and management.

Requirements

• Bachelor's degree (B.S.) in engineering, business, or related field.
• 1-3 years related experience or equivalent combination of education and experience in a technical account management or program management role.
• Ability to solve practical problems and deal with a variety of concrete variables.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Willingness and ability to travel, including possibly internationally, to meet objectives.

Skills

• Customer focused
• Execution Excellence
• Negotiation
• Data Analysis
• Project Management
• Business Savvy
• Innovation/Creativity
• Communication

Location

• Remote, USA
• Remote California
• Remote Texas
• Remote Washington

Work Type

• Remote

Experience Level

• 1-3 years related experience
• Early career professionals

Education Level

• Bachelor's degree (B.S.) in engineering, business, or related field.

About the Company

• Boyd is the world’s leading innovator in sustainable engineered material and thermal solutions that make our customers’ products better, safer, faster, and more reliable.
• We develop and combine technologies to solve ambitious performance targets in our customers’ most critical applications.
• By implementing technologies and material science in novel ways to seal, protect, cool, and interface, Boyd has continually redefined the possible and championed customer success for over 90 years.

Equal Opportunity

• Boyd is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disabilities age, sexual orientation, marital or veteran status, or any other legally protected status.
• Boyd Corp is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.