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About the Role

The Account Manager is responsible for proactively maintaining and retaining relationships with existing customers for permanent commercial and industrial waste services in an assigned territory. The role also involves increasing customer penetration by selling the full suite of Republic Services products.

Responsibilities

• Effectively maintains and retains existing customers by building effective long-term relationships and customer loyalty.
• Develops and maintains a thorough knowledge of the Company’s available services, lines of business, pricing structures, and offers additional services as appropriate to assigned existing customers.
• Performs contractual re-signs on existing customers to extend customer relationship and increase customer profitability where appropriate.
• Responds to all cancellation requests in alignment with the established escalation policy.
• Proactively communicates with or responds to customers in support of company pricing initiatives.
• Utilizes Salesforce on a daily basis, schedules and documents all activities such as calls, meetings and proposals.
• Responsible for capturing customer emails, minimizing rate restrictions and customer credits.
• Increases customer penetration by selling full suite of Republic Services products.
• Regularly meets with Sales Manager to review weekly customer retention and relationship activities, progress versus goals and status of key customer relationships.
• Partners with the operations team, when needed, to address customer services issues.
• Builds relationships and increases Company visibility through participation in Company-sponsored activities, trade shows, chamber of commerce events and other similar activities.
• Performs other job-related duties as assigned or apparent.

Requirements

• Minimum of 1 year of relevant sales experience.
• Valid driver’s license.

Skills

• Waste or transportation industry experience.

Experience Level

• Minimum of 1 year of relevant sales experience.

Benefits

• Comprehensive medical benefits coverage, dental plans and vision coverage.
• Health care and dependent care spending accounts.
• Short- and long-term disability.
• Life insurance and accidental death & dismemberment insurance.
• Employee and Family Assistance Program (EAP).
• Employee discount programs.
• Retirement plan with a generous company match.
• Employee Stock Purchase Plan (ESPP).
• Paid Time Off (PTO).

About the Company

• Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services.
• Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world.
• In 2025, Republic’s total company revenue was $16.6 billion, and adjusted EBITDA was $5.3 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills.
• By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer.
• Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams.
• They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals.
• Our 42,000 team members understand that it's not just what we do that matters, but how we do it.
• Our company values guide our daily actions: Safe, Committed to Serve, Environmentally Responsible, Driven, Human-Centered.
• We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts.
• In addition, our team positively impacted 5.1 million people in 2024 through the Republic Services Charitable Foundation and local community grants.
• Republic Services’ strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers’ multiple waste streams through a North American footprint of vertically integrated assets.
• We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste, environmental solutions and sustainability innovation.
• Our integrated approach strengthens our position in one area and advances other areas of our business.
• We continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions.
• Our comprehensive environmental solutions capabilities help customers safely manage their most technical waste streams.
• Republic’s recent innovations to advance circularity and decarbonization demonstrate our unique ability to leverage sustainability as a platform for growth.
• The Republic Services Polymer Center is the nation’s first integrated plastics recycling facility.
• We also formed Blue Polymers, a joint venture with Ravago, to develop facilities that will further process plastic material from our Polymer Centers to help meet the growing demand for sustainable packaging.
• We are building a network of Polymer Centers and Blue Polymer facilities across North America.
• Our customers are increasingly looking for decarbonization solutions, and we are leveraging our network of landfills to meet that need.
• Republic is committed to harnessing landfill gas, a natural byproduct of decomposing waste, and converting it to energy.
• Republic has partnered with renewable gas developers to construct Renewable Natural Gas (RNG) plants at our landfills, expanding beyond the 77 projects we currently have to make progress towards our goal to beneficially reuse 50% more biogas by 2030 (2017 baseline year).

Equal Opportunity

• Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.
• For any concerns relating to Republic Services’ commitment to equal opportunity employment, you may contact the AWARE Line at 1-866-3-AWARE-4.