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About the Role
As an Access Associate, you will be responsible for many administrative support duties, such as greeting patients, performing check-in and check-out procedures and processing payments. This position requires a warm and inviting disposition, as you will be the first point of contact for our patients and their families.
Responsibilities
- Manage incoming calls while providing necessary information.
- Greet patients and provide direction as needed.
- Schedule patient appointments.
- Complete the registration process for patients as defined by departmental policy.
- Verify insurance eligibility/coverage.
- Obtain necessary precertification/authorization when applicable.
- Collect and process payments when applicable.
Requirements
- 2 year degree or equivalent combination of education and work experience.
- 1 year of customer service experience.
- Intermediate computer skills.
- Excellent customer service and communication skills.
Skills
- Customer Service
- Communication
Location
- Honeoye Falls, NY
Work Type
- Full-time
Experience Level
- 1 year
Education Level
- 2 year degree
Salary/Compensations
- $17.85 - $20.00 per hour
About the Company
- Rochester Regional Health is an Equal Opportunity Employer.
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.