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About the Role

The Medical Assistant performs delegated clinical and administrative duties under the supervision of a nurse or licensed physician, contributing to the goal of making children's health better through a holistic team approach.

Responsibilities

• Provide competent technical and clinical services, adapting to daily needs based on policy, best practices, and department requirements.
• Assist care providers with patient procedures and physical examinations.
• Prepare patients for examinations and treatments.
• Deliver care consistent with family-centered care and medical home models.
• Provide flexible, culturally competent, and responsive care to patients and families.
• Engage families as partners in decision-making regarding their child's care.
• Act as a customer advocate, striving to meet and support patient and family needs.
• Utilize a customer focus to complete assignments and interact courteously and conscientiously.
• Respond promptly to parent requests and concerns.
• Provide appropriate education and information to patients and families.
• Work collaboratively to resolve problems and achieve goals.
• Develop positive working relationships with colleagues and acknowledge their contributions.
• Share knowledge and support team members.
• Contribute to and promote a positive and professional work environment.
• Manage records according to department policy.
• Assist with data collection for various forms.
• Obtain consent and release of information forms when necessary.
• Maintain patient files, records, and other information.
• Demonstrate adherence to documentation practices with accurate data entry and management.
• Manage specimens according to protocols.
• Maintain knowledge of routine testing processes and retrieve test results.
• Communicate normal lab results as delegated.

Requirements

• High school diploma or equivalent.
• Graduate of a program in Medical Assisting AND No directly related experience OR Completion of a formal medical services training program of the US armed forces OR 1 year of work experience in a related job discipline.

Location

• Location A

Work Type

• Part time
• Regular

Education Level

• High school diploma or equivalent
• Graduate of a program in Medical Assisting
• Completion of a formal medical services training program of the US armed forces

About the Company

• At Cincinnati Children’s, the goal is to make children’s health better through a holistic team approach in patient care and scientific advancement.
• Recognized by U.S. News & World Report as a top 10 best Children's Hospitals nationally for over 15 years.
• Consistently among the top 3 Children's Hospitals for National Institutes of Health (NIH) Funding.
• Recognized as one of America’s Best Large Employers (2025) and America’s Best Employers for New Grads (2025).
• Noted as one of the nation's America’s Most Innovative Companies by Fortune.
• Consistently certified as a great place to work.
• A Leading Disability Employer as noted by the National Organization on Disability.
• Magnet® designated for the fourth consecutive time by the American Nurses Credentialing Center (ANCC).
• Embraces innovation and empowers teams with tools to work smarter and care better, supporting the responsible use of artificial intelligence.

Equal Opportunity

• Cincinnati Children’s is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all employees, patients, and families.
• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status.
• EEO/Veteran/Disability