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About the Role

Actively takes orders, conducts full and complete food/beverage service, and monitors guests’ dining experience. Interacts with guests, team members, and supervisors in a polite, courteous manner to ensure gracious hospitality.

Responsibilities

• Anticipate and accommodate the needs of the guests
• Maintain general cleanliness of assigned stations and the entire venue
• Provides professional and exceptional service
• Presents menus, answers question and make suggestions for all food and beverage items
• Informs guests of all food and beverage specials, with prices
• Required to solicit any allergy or dietary restrictions from each guest
• Accurately enter all orders into the POS system and follows proper cash/payment card procedures
• Ensures the delivery of all food and beverage to the guests
• Follow supervisor’s instructions, communicate with and support co-workers while being a team player
• Possesses in-depth knowledge of all food and beverage menus and the company
• Serves all beverages in accordance with all state regulations and alcohol awareness training standards
• Complies with Department of Health and company sanitation standards
• Works as part of a team and provides help and support to all fellow team members
• Accurately completes all end-of-shift financial procedures
• Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, managers, and chefs
• Properly sets-up floor and other opening/closing procedures as directed by management
• Ensures all tables, chairs and banquettes are clean and free of debris
• Sets tables with proper settings
• Wipes down chairs, tables, and banquettes
• Stocks side-stations with prescribed supplies
• Completes opening duties as assigned or directed
• Completes closing duties as assigned or directed
• Reports all breakage, and damage of equipment or furniture immediately to management
• Attends and participates in daily pre-service meetings
• Attends and participates in any training sessions or departmental meetings
• Learn by listening, observing other team members, and sharing knowledge while leading by example
• Portrays a positive and professional attitude
• Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments
• Assist and/ or complete additional tasks as assigned

Requirements

• Previous hospitality experience
• Previous dining room experience
• Previous experience in a high-volume restaurant/nightclub/lounge
• Ability to write, read, and verbally communicate
• Must have good positive energy throughout the day
• Must be able to print legibly for Team Members, management, and guests to read
• Must be able to stand for extended periods of time
• Must be able to move quickly
• Must be able to push and lift up to 75 lbs. with or without assistance
• Maintain a professional, neat, and well-groomed appearance adhering to Company standards
• Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
• Ability to maintain confidentiality
• Ability to handle a fast-paced, busy, and somewhat stressful environment

Skills

• Food and beverage service
• Guest interaction
• POS system operation
• Cash handling
• Payment card procedures
• Teamwork
• Communication
• Menu knowledge
• Alcohol awareness
• Sanitation standards

Work Type

• Full-time

Education Level

• Tao Group Hospitality in-venue dining room Server training

Benefits

• Medical, Dental, and Vision Coverage
• 401(k) Retirement Program with Employer Match
• Life and Disability Insurance Plans
• Ancillary Insurance Plans
• Employee Assistance Program
• Fertility & Family Forming Support and Resources
• Pet Insurance
• Employee Discounts
• TAO Savings Marketplace
• Time off

About the Company

• Tao Group Hospitality delivers distinctive culinary and premium entertainment experiences through its portfolio of restaurants, nightclubs, lounges, and daylife venues.
• The company operates branded locations across the globe, featuring a collection of widely recognized hospitality brands including TAO, OMNIA, Marquee, LAVO, Beauty & Essex, Cathédrale, Little Sister, The Highlight Room, Sake No Hana, KOMA, Avenue, Fleur Room, JEWEL, and more.
• Tao Group Hospitality is part of Mohari Hospitality, an investment firm focused on the luxury lifestyle and hospitality sectors.
• With over 25 years of industry experience, Tao Group Hospitality consistently sets the bar for guest experiences by delivering unforgettable entertainment with innovation and creativity at the core.
• The company strives to exceed expectations and continually reinvent the future of hospitality through its owned operations as well as joint venture and managed properties.