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About the Role

Delivers all food menu items and accurately describes them to the guests. Acts as a liaison between servers, cocktail servers, bartenders, and chefs. Interacts with guests, team members, and supervisors politely and courteously to ensure gracious hospitality.

Responsibilities

• Anticipate and accommodate all needs of the guests
• Provides professional and exceptional service
• Delivers and describes all food items to the guests, in a timely manner
• Participates in table maintenance and bussing of excess tableware
• Maintain general cleanliness of stations and the entire venue
• Follow supervisor’s instructions, communicate with and support co-workers, and be a team player
• Possesses in-depth knowledge of all food menus
• Required to solicit any allergy or dietary restrictions from each guest and communicate to management
• Possess knowledge of culinary ticket system
• Complies with Department of Health and company sanitation standards
• Communicates the needs of the guests to Front-of-House and Heart-of-House support team members, managers, and chefs
• Properly sets-up runner’s station, performs side-work and other opening/closing procedures as directed by management
• Stocks station with prescribed items and supplies
• Completes opening duties as assigned or directed
• Completes closing duties as assigned or directed
• Reports all breakage, and damage of equipment or furniture immediately to management
• Attends and participates in daily pre-service meetings
• Attends and participates in any training sessions or departmental meetings
• Learn by listening, observing other team members, and sharing knowledge while leading by example
• Portrays a positive and professional attitude
• Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments
• Works as part of a team and provides help and support to all fellow team members
• Assist and/or complete additional tasks as assigned

Requirements

• Tao Group Hospitality in-venue food runner training

Skills

• Ability to write, read, and verbally communicate
• Must have good positive energy throughout the day
• Must be able to print legibly for Team Members, management, and guests to read
• Must be able to stand for extended periods of time
• Must be able to move quickly
• Must be able to push and lift up to 75 lbs. with or without assistance
• Work in an environment that is subject to varying levels of noise, crowds, and smoke
• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
• Exposure to cleaning materials
• Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
• Maintain a professional, neat, and well-groomed appearance adhering to Company standards
• Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
• Ability to maintain confidentiality
• Ability to handle a fast-paced, busy, and somewhat stressful environment

Work Type

• Part-time

Experience Level

• 1 year restaurant experience preferred
• Previous experience in a high-volume restaurant/nightclub/lounge

Benefits

• State Applicable Time Off
• Pet Insurance
• 401(k) Retirement Program with Employer Match
• Employee Assistance Program
• TAO Savings Marketplace
• Employee Discounts

About the Company

• Tao Group Hospitality delivers distinctive culinary and premium entertainment experiences through its portfolio of restaurants, nightclubs, lounges, and daylife venues.
• The company operates branded locations across the globe, featuring a collection of widely recognized hospitality brands including TAO, OMNIA, Marquee, LAVO, Beauty & Essex, Cathédrale, Little Sister, The Highlight Room, Sake No Hana, KOMA, Avenue, Fleur Room, JEWEL, and more.
• Tao Group Hospitality is part of Mohari Hospitality, an investment firm focused on the luxury lifestyle and hospitality sectors.
• With over 25 years of industry experience, Tao Group Hospitality consistently sets the bar for guest experiences by delivering unforgettable entertainment with innovation and creativity at the core.
• The company strives to exceed expectations and continually reinvent the future of hospitality through its owned operations as well as joint venture and managed properties.