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About the Role

The Staff Engagement and Culture Manager plays a key role in cultivating a connected, inclusive, and engaging employee experience by leading programs and initiatives that strengthen culture, recognition, and community at WSFSSH. This individual contributor leads the planning, implementation, and continuous improvement of employee engagement and culture-building initiatives.

Responsibilities

• Lead the implementation and ongoing management of WSFSSH's signature employee engagement programs and culture-building initiatives.
• Partner with the Managing Director to develop annual engagement strategies, work plans, event calendars, and implementation timelines aligned with organizational priorities.
• Identify opportunities to enhance and expand employee engagement programs, recognition strategies, and culture-building initiatives.
• Champion a culture of recognition, inclusion, collaboration, and belonging through programs that foster meaningful employee experiences across the organization.
• Coordinate and support employee affinity groups, employee-led initiatives, and other community-building programs by providing operational guidance, resources, and logistical support.
• Oversee all program logistics, including scheduling, cross-site coordination, vendor management, communications, registrations, catering, and day-of execution.
• Partner with the Managing Director to coordinate year-round employee recognition and appreciation initiatives.
• Lead the planning and execution of WSFSSH's Annual Fall Fest and support other special organization-wide celebrations.
• Manage the full event lifecycle, including budgeting, venue selection, vendor coordination, branded merchandise, catering, entertainment, communications, registration, logistics, and on-site execution.
• Ensure staff events create welcoming and inclusive experiences that reflect WSFSSH’s mission, values, and culture.
• Serve as a trusted partner to the Managing Director and other leaders across the organization, helping departments identify opportunities to strengthen employee connection, recognition, and engagement.
• Build and maintain collaborative relationships with internal stakeholders, community partners, and vendors.
• Partner with the Communications Manager to develop internal communication strategies that increase awareness, participation, and excitement around engagement initiatives and organizational events.
• Gather employee feedback and track participation and engagement metrics to measure program effectiveness, identify trends, and inform continuous improvement.
• Manage program and event budgets, procurement, contracts, vendor relationships, and administrative operations.
• Maintain program documentation, implementation timelines, and operational processes that ensure the successful delivery of engagement programs and events.
• Support new organization initiatives, culture-building efforts, and special programs that advance WSFSSH’s strategic plan and organizational priorities.

Requirements

• Excellent project management and organizational skills with the ability to manage multiple priorities, meet deadlines, and execute complex initiatives.
• Demonstrated ability to build collaborative relationships and influence stakeholders across multiple departments and organizational levels.
• Strong written, verbal, and interpersonal communication skills.
• Commitment to delivering exceptional employee experiences with a high degree of professionalism, creativity, and attention to detail.
• Demonstrated ability to analyze employee feedback and use data to improve programs and experiences.
• Willingness and ability to work occasional evenings and weekends in support of organization-wide events.
• Proficiency with Microsoft Office and familiarity with project management, internal communications, surveys, or design tools (e.g. CANVA).
• Management of budgets, vendors, contracts, and event logistics.
• Worked or working in a nonprofit, supportive housing, social services, healthcare, or other mission-driven organization.
• Support of employee engagement, employee experience, organizational culture, or belonging initiatives in a multi-site environment.
• Support of employee affinity groups, employee resource groups (ERGs), engagement councils, or other employee-led councils.
• Planning and executing large-scale employee events and recognition programs, or workplace experiences.

Skills

• Project management
• Organizational skills
• Relationship building
• Communication skills
• Data analysis
• Microsoft Office proficiency
• Project management tools
• Internal communication tools
• Survey tools
• Design tools (e.g. CANVA)
• Spanish language proficiency (plus)

Work Type

• Full-time

Experience Level

• Minimum of two years of experience in Diversity, Equity, and Inclusion, employee engagement, workplace experience, organizational culture, community engagement, event management, or related experience.

Education Level

• 4-year degree from an accredited college or university preferred OR an equivalent combination of education and relevant professional experience.

Benefits

• Medical
• Dental
• Vision
• 403(b) retirement savings
• Flexible Spending Accounts (FSA)
• Life & Disability
• Employee Assistance Program (EAP)
• Commuter benefits
• 11-12 paid Federal Holidays
• Vacation time
• Sick time

About the Company

• The West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is a community‐based organization whose mission is to provide safe, affordable housing with supportive services within a residential setting which enhances the independence and dignity of each person.
• WSFSSH develops, manages, and provides housing for low‐income older persons, many of whom live with mental illness and/or have experienced homelessness.

Equal Opportunity

• WSFSSH is an Equal Opportunity Employer (EEO); employment is based on qualifications, without discrimination on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristics as established by law.