About the Role
The Country HR Business Partner (Australia) serves as the strategic and operational HR lead for both the corporate office and the retail network in Australia. This role requires end-to-end expertise across all HR processes, a strong command of Australian employment law, and a hands-on, autonomous approach throughout the employee lifecycle.
Responsibilities
- Manage end-to-end recruitment for headquarters and retail store positions, including proactive candidate sourcing and inclusive selection processes.
- Deliver seamless onboarding programs to effectively integrate new talent.
- Oversee end-to-end payroll operations in collaboration with external Australian payroll providers.
- Transition current payroll processes to standard Australian systems/software.
- Manage statutory contributions including Superannuation, leave entitlements, and tax compliance.
- Act as the primary HR partner for retail store managers, handling employee relations, grievances, disciplinary actions, and performance improvement plans.
- Oversee employment disputation and litigation support in coordination with external legal counsel.
- Supervise HRIS accuracy and maintain compliant digital employee records.
- Standardize HR processes across leave tracking, benefits administration, and evaluation frameworks.
- Implement performance evaluation frameworks tailored for office and retail teams.
- Identify training needs and promote career progression across store networks.
- Maintain and update the Australian Employee Handbook, ensuring compliance with Modern Awards, NES, Fair Work Australia, and workplace safety standards.
Requirements
- Senior HR Generalist / HRBP background with proven ability to operate strategically while executing daily operational tasks.
- Ideally 5 years of HR experience.
- Strong operational understanding of Australian employment law and local payroll/benefits structures.
- Proven ability to thrive in a dual/matrix reporting setup.
- Fluency in English is essential.
- Proficiency in Italian is considered a strong plus to interface effectively with HQ.
- Exceptional interpersonal and influence skills to build strong partnerships with store managers, local executive leadership, and HQ.
Skills
- Talent Acquisition
- Onboarding
- Payroll Management
- Statutory Compliance
- Employee Relations
- HR Systems
- HRIS
- Process Standardization
- Talent Management
- Performance Evaluation
- Policy Management
- Compliance Management
- Australian Employment Law
- Communication
- Stakeholder Management
Location
- Australia
Work Type
- Full-time
Experience Level
- Senior
Benefits
- Superannuation
- Leave entitlements (annual, personal, long service)
