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About the Role
This role within the Healthcare Division offers the opportunity to develop expertise in handling healthcare and clinical negligence claims for insurers, healthcare providers, and private medical organizations. You will manage a caseload of aesthetic treatment claims and other healthcare litigation matters up to £50,000, with supervision, mentoring, and technical support provided.
Responsibilities
- Acknowledge instructions and liaise with clients, Court, and parties.
- Draft appropriate Court documentation.
- File documentation at Court and serve upon third parties.
- Liaise with the Insured and witnesses to draft witness statements.
- Obtain additional information and/or documentation from insurer clients and third parties to progress negotiations.
- Follow up on outstanding instructions and actions to ensure timely responses.
- Create bundles, instruct Counsel, and review records or documentation.
- Provide general assistance and ad hoc duties to support lead File Handlers.
- Input case management and matter information accurately and timely.
- Ensure compliance with the SRA Code of Conduct 2015.
Requirements
- Experience in a legal or claims handling environment is essential, preferably in healthcare, clinical negligence, personal injury, or insurance claims.
- Alternatively, holds an appropriate legal qualification.
- Experience negotiating with and influencing third parties to obtain information.
- Strong organizational skills and the ability to prioritize workload.
- Ability to work effectively to set deadlines.
- Experience dealing with calls and inquiries from insurers, brokers, and other relevant parties.
- Experience gathering and recording information.
- IT Literate.
- Excellent attention to detail.
- Strong organizational skills.
- Good communication and telephone skills.
- Experience using a Claims/Case Management system.
Skills
- Analytical skills
- Organizational skills
- Caseload management
- Client advice
- Negotiation
- Influencing
- Prioritization
- Deadline management
- Information gathering
- Information recording
- IT literacy
- Attention to detail
- Communication skills
- Telephone skills
Location
- London UK
Work Type
- Permanent
- Full Time
Experience Level
- Junior
- Entry-level
Education Level
- Appropriate legal qualification
Benefits
- Davies Incentive Plan
- 25 days holiday per year (increases with service, option to buy/sell 3 days)
- Simply Health Care Cash Plan
- WeCare – 24/7 online GP, mental health support, and virtual wellbeing
- Death In Service (after 1 year's service)
- Pension Contribution (5% Employee / 3% Employer)
- Employee Resource Groups
- Employee Volunteering Programme
- Cycle to Work Scheme*
- Tech Scheme*
- Season Ticket Loan*
- Gym Flex*
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets
About the Company
- The role is positioned within the Healthcare Division.