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About the Role
We are looking for an experienced and motivated Branch Manager to lead our Croydon branch. This is a varied, hands-on role where you’ll oversee the day-to-day running of the branch, manage a small team, support customers, and help drive continued growth and success.
Responsibilities
- Overseeing the day-to-day running of the Croydon branch
- Managing and supporting a small team
- Handling customer enquiries, sales and order processing
- Coordinating installations and branch operations
- Maintaining high standards of customer service
- Monitoring stock and delivered goods
- This is a hands-on role and will involve manual handling and heavy lifting
Requirements
- Previous management, supervisory or team leadership experience
- Strong customer service and communication skills
- Organised and able to manage multiple tasks effectively
- Confident dealing with customers, suppliers and colleagues
- Sales-focused with a proactive attitude
- Comfortable using email, Microsoft Office and order management systems
- Able to lead by example in a hands-on working environment
- Strong attention to detail and problem-solving skills
- Full UK driving licence (maximum 3 points)
Skills
- Customer service
- Communication
- Organisation
- Task management
- Sales
- Microsoft Office
- Problem-solving
Location
- Croydon
Work Type
- Full-time
Experience Level
- Management
- Supervisory
- Team leadership
Salary/Compensations
- Competitive salary + Bonus Scheme + Company Car
Benefits
- Competitive salary
- Performance related bonus scheme
- Company car
- Company mobile phone
- 5 weeks holiday + bank holidays
- Company pension
- Healthcare cash plan
- Stable long-established company
- Friendly and supportive team environment
- Full training provided
About the Company
- Access Garage Doors are one of the South East’s longest-established and most respected garage door and entrance door specialists, proudly serving customers since 1976.
- As the largest garage door group in the South, we continue to invest in growth, expansion, and delivering outstanding customer service across the region.