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About the Role

Join a high-performing reinsurance claims team responsible for handling complex treaty claims, supporting business initiatives, catastrophe reviews, reserving activities and market relationships.

Responsibilities

• Handling complex treaty claims
• Supporting business initiatives
• Catastrophe reviews
• Reserving activities
• Market relationships
• Reinsurance claims handling and administration
• Inward treaty reinsurance claims handling
• Property, Casualty and Specialty Treaty claims knowledge
• Complex claims management and resolution
• Coverage analysis and policy interpretation
• Coverage eligibility assessment
• Reserving and financial exposure assessment
• Claims reserving and risk flag management
• Large loss and catastrophe claims management
• Catastrophe loss review and analysis
• Claims investigation and evaluation
• Claims payment and settlement calculations
• Authority-based claims decision making and referral management
• Portfolio and claims trend analysis
• Reporting, documentation and data interpretation
• Operational workflow management
• Supporting claims projects and business initiatives
• Process improvement and operational transformation experience

Requirements

• Proficiency in Microsoft Office (Excel, Word, PowerPoint)
• Strong analytical thinking
• Sound commercial judgement
• Financial acumen
• Problem-solving capability
• Risk assessment and decision-making
• Exposure evaluation and loss impact assessment
• Data-driven decision making
• Portfolio performance analysis
• Commercial negotiation and settlement assessment
• Strategic thinking and business awareness
• Attention to detail
• Ability to interpret complex information and make recommendations
• Excellent written communication
• Strong verbal communication
• Stakeholder management
• Broker, client and cedant relationship management
• Cross-functional collaboration with Underwriting, Actuarial, Finance and Operations
• Market relationship development
• Ability to influence and collaborate effectively
• Technical guidance and knowledge sharing
• Presentation and reporting skills
• Ability to communicate complex claims matters clearly
• Customer-focused approach
• Proactive and self-motivated
• Strong organisational skills
• Ability to prioritise competing demands
• Team player with a collaborative mindset
• Adaptable and resilient
• Strong ownership and accountability
• Continuous improvement mindset
• Continuous learning mindset
• Ability to work independently and collaboratively
• Curiosity and willingness to develop expertise
• Commitment to exceptional service
• High levels of professionalism and integrity
• Knowledge of Letters of Credit (LOCs) and collateral management
• Experience with Tableau, Power BI or similar analytics tools
• Exposure to catastrophe modelling and large-loss reviews
• Experience within Lloyd’s and international reinsurance markets

Skills

• Reinsurance claims handling
• Inward treaty reinsurance claims handling
• Property, Casualty and Specialty Treaty claims knowledge
• Complex claims management
• Coverage analysis
• Policy interpretation
• Coverage eligibility assessment
• Reserving
• Financial exposure assessment
• Risk flag management
• Large loss claims management
• Catastrophe claims management
• Catastrophe loss review
• Claims investigation
• Claims evaluation
• Claims payment
• Settlement calculations
• Claims decision making
• Referral management
• Portfolio analysis
• Claims trend analysis
• Reporting
• Documentation
• Data interpretation
• Operational workflow management
• Microsoft Office (Excel, Word, PowerPoint)
• Analytical thinking
• Commercial judgement
• Financial acumen
• Problem-solving
• Risk assessment
• Decision-making
• Exposure evaluation
• Loss impact assessment
• Data-driven decision making
• Portfolio performance analysis
• Commercial negotiation
• Settlement assessment
• Strategic thinking
• Business awareness
• Attention to detail
• Information interpretation
• Recommendation development
• Written communication
• Verbal communication
• Stakeholder management
• Relationship management
• Cross-functional collaboration
• Market relationship development
• Influence
• Collaboration
• Technical guidance
• Knowledge sharing
• Presentation skills
• Reporting skills
• Clear communication of complex claims matters
• Customer focus
• Proactivity
• Self-motivation
• Organisational skills
• Prioritisation
• Teamwork
• Collaboration
• Adaptability
• Resilience
• Ownership
• Accountability
• Continuous improvement
• Continuous learning
• Independent work
• Collaborative work
• Curiosity
• Expertise development
• Exceptional service
• Professionalism
• Integrity
• Letters of Credit (LOCs) knowledge
• Collateral management knowledge
• Tableau
• Power BI
• Analytics tools
• Claims project support
• Business initiative support
• Process improvement
• Operational transformation
• Catastrophe modelling exposure
• Large-loss review exposure
• Lloyd’s market experience
• International reinsurance market experience

Work Type

• Permanent
• Hybrid

Education Level

• ACII, CPCU, ARe, AIC or equivalent professional qualification
• University degree or equivalent experience

Benefits

• Professional qualifications support
• Mentoring
• Technical training
• Leadership development
• Global market exposure

About the Company

• Hiscox Re & ILS is the reinsurance and insurance-linked securities business of the Hiscox Group, providing innovative reinsurance and third-party capital solutions.
• Hiscox is recognised for underwriting excellence, innovation and empowering talented people to make decisions and build market-leading expertise.
• Work with amazing people and be part of a unique culture

Equal Opportunity

• Hiscox is committed to an inclusive workplace where diverse perspectives are welcomed and valued.