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About the Role

Assists providers during exams and performs a variety of clinical tasks in support of patient care in out-patient clinics, including technical, procedural, and information systems tasks affecting patient comfort, care, and safety.

Responsibilities

• Assists provider during exam, anticipating needs and adapting to patient complexity.
• Attaches patients to diagnostic and medical equipment.
• Provides information, comfort, and care to patients during exams.
• Ensures supplies and equipment are readily available for smooth operations and patient safety.
• Gives patients provider's pre-printed discharge instructions.
• Anticipates and ensures the correct number and type of supplies are available in each exam room.
• Ensures equipment/supplies are available for providers based on individual preference.
• Responsible for efficient room utilization and minimizing patient wait time.
• Escorts patients from waiting area to exam areas.
• Obtains vital signs.
• Performs diagnostic testing and specimen collection per provider order.
• Accurately labels, logs, and processes specimens according to protocol.
• Enters patient data, condition, and care given into electronic medical record system.
• Performs administrative duties as assigned, including scheduling and registration.
• Maintains adequacy of clinical equipment and medical supply levels.
• Conducts inventory of supplies, rotates inventory, monitors expiration dates, requisitions needed supplies, reconciles orders, and tracks utilization.
• Makes recommendations regarding opportunities to decrease cost in use of equipment and supplies.
• Interacts and solves problems with the purchasing department when products are on back order.
• Implements standard infection prevention measures.
• Monitors infection prevention practices for breaches and suggests/initiates corrections.
• Precepts new employees to the area with RN oversight.
• May assist providers with patient processes as a surgical procedure assistant.
• Prepares room and instrumentation for procedures.
• Provides standard, basic instruction to patients regarding procedures.
• Anticipates provider needs during procedures, obtains additional instrumentation, prepares specimens, and dresses wounds.
• Checks and calibrates equipment according to protocol.
• Sets up sterile fields as required.
• Preps instrument trays for procedures.
• Sterilizes instruments.
• Prepares specimens in appropriate preservative medium and labels appropriately.
• Ensures accuracy for all requisitions and verifies all specimens are labeled and logged correctly.
• Reviews discharge instructions with patients as prepared by provider.
• Performs other duties as assigned.

Requirements

• High school diploma or equivalent and 1 year experience in a customer-focused/service setting required.
• Associate's degree preferred.
• Equivalent combination of education and experience accepted.

Skills

• Knowledge of medical terminology preferred.
• Knowledge of medical procedures preferred.
• Computer experience preferred.

Location

• 125 White Spruce Blvd, Rochester, New York, United States of America, 14623

Work Type

• Full time
• Onsite

Experience Level

• 1 year experience in a customer-focused/service setting

Education Level

• High school diploma or equivalent
• Associate's degree preferred

Salary/Compensations

• $19.15 - $25.85 per hour

About the Company

• The University of Rochester is defined by a deep commitment to Meliora - Ever Better.
• Embedded in that ideal are the values of equity, leadership, integrity, openness, respect, and accountability.
• The University is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better.

Equal Opportunity

• The University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics).
• This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.