About the Role
As a hands-on AI builder PM, you will prototype and ship multi-agent systems that automate the merchandising experiment lifecycle end to end. You will define trust and governance patterns for agents acting safely on live traveler experiences and lead promising capabilities from experiment to production at scale. Your work will directly shape how millions of travelers experience Expedia Group brands and set the pattern for autonomous optimization across the traveler journey.
Responsibilities
- Own the product direction for autonomous merchandising optimisation, from agent-assisted experiment setup to agents that continuously generate, launch, evaluate, and roll out tests.
- Rapidly prototype agentic flows, including orchestration across sub-agents, tool/function calling, prompt and context design, agent memory, and evaluation harnesses.
- Take successful prototypes to production with engineering, data science, and design, including human review gates, guardrail breach detection, automated rollback, and audit trails.
- Define the trust architecture for agents acting on live experiences, including preview/approve/undo flows, escalation triggers, explainability, and override tracking.
- Drive measurable outcomes by compressing experiment cycle time, multiplying experiment throughput, and demonstrating conversion and revenue lift without degrading traveler trust or experience quality.
- Partner closely with experimentation, content and configuration platforms, GenAI platform, and brand product teams across Expedia, Hotels.com, and Vrbo.
- Evaluate emerging capabilities from frontier labs and internal platforms and translate them into concrete product concepts and working demos.
- Lead the organizational shift by building brand teams' trust in agent-operated optimisation and defining how they set strategy and guardrails.
Requirements
- 10+ years of product management experience building consumer or platform products, including meaningful work with AI, ML, or technically complex systems.
- Strong technical depth and experience partnering with engineering and DS/ML teams.
- Hands-on ability to prototype using APIs/SDKs from major LLM providers and writing simple code (e.g., Python or TypeScript/JavaScript).
- Proven track record of taking 0→1 product ideas from concept through prototype to launched features with clear impact on customer and business outcomes.
- Deep experience with experimentation and measurement, including A/B testing at scale, success metrics and guardrail definition, instrumentation, and using experiment data to drive iteration.
- Strong communication and collaboration skills, with the ability to make complex technical topics accessible and drive alignment across senior cross-functional stakeholders.
Skills
- AI
- ML
- Agent architectures
- System design
- Data flows
- Experimentation
- Measurement
- A/B testing
- Prompt design
- Context design
- Agent memory
- Evaluation harnesses
- Tool use
- Multi-agent orchestration
- Human-in-the-loop review
- Trustworthy AI principles
- Change management
Location
- Remote
Work Type
- Full-time
Experience Level
- 10+ years
About the Company
- Expedia Group helps travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business.
- Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work.
- Expedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease.
Equal Opportunity
- Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
