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About the Role

As a Bartender at Fairmont Royal York, you'll be at the forefront of our guests' dining experience, crafting perfect drinks and creating a welcoming atmosphere. Your expertise in mixology, combined with your personable and efficient service, will play a crucial role in enhancing our guests' enjoyment and satisfaction. Your ability to provide knowledgeable recommendations and handle guest interactions with finesse will ensure each visit is memorable and delightful.

Responsibilities

Report to duty punctually to maintain the integrity of co-workers and guests.
Consistently offer personal, friendly, and efficient service.
Have full knowledge of the menu, beverage lists (alcoholic and non-alcoholic), and all other special promotions.
Take corrective actions when serving dissatisfied guests, ensuring the guest leaves happy.
Prepare all beverages according to guest requests and co-worker needs.
Maintain teamwork and good work ethics with all guests (internal and external), by assisting co-workers with any duties.
Record and fill all daily requisitions efficiently to maintain sufficient stock for each shift/day and to complete month-end inventory.
Read and understand all hotel policies and procedures, rules, and regulations.
Understand the concept and hours of operation of the restaurant/bar.
Be aware of safety and sanitation when handling beverages and the equipment used in preparation.
Attend pre-shift briefings, weekly and monthly meetings.
Fully understand the hotel’s recycling program and procedures.
Immediately report any accident that happens to a guest, a co-worker, or yourself to your manager.
Express concerns, suggestions, or comments on how to improve the guest experience or the operation.
Fully understand and confidently use all equipment in the outlet, including the P.O.S. system and Silverware system.
Assist guests with selections and suggest wines that accompany meals.
Understand all other outlets, services, and offices in the hotel and their locations.
Balance all daily transactions and remit according to policies and procedures.
Adhere to alcohol handling policy procedures.

Requirements

Previous work experience in a restaurant/food and beverage setting.
Excellent interpersonal skills and a team player attitude.
Excellent cocktail and mixology knowledge required.
Intermediate bartending etiquette and technical skills.
Smart Serve training program certification required.
Must be age of majority to serve alcoholic beverages.
Cash handling abilities.
Previous bartending experience in a Luxury hotel and/or bar.
Must be legally eligible to work in Canada.
Must have extensive understanding of alcoholic and non-alcoholic beverages and their serving methods.

Skills

Mixology
Customer Service
Beverage Preparation
Menu Knowledge
Teamwork
Inventory Management
POS Systems
Cash Handling
Wine Pairing Suggestions

Location

Toronto

Work Type

Full-Time
Permanent

Experience Level

Previous bartending experience in a Luxury hotel and/or bar

Education Level

Smart Serve training program certification
Bartending and/or Mixology certificate an asset

Salary/Compensations

$20.30 per hour, with a wage increase following six months of compensated service, as per the collective agreement.

Benefits

Free Meals
Travel Discounts
Free Dry-Cleaning for work gear
Custom learning programs
Opportunities to join Health & Wellness, Sustainability, and DEI Committees
Career growth paths

About the Company

For over 96 years, Fairmont Royal York has stood as a beacon of luxury and excellence in the heart of Toronto.
Opened in 1929, this historic hotel was once the tallest building in the British Commonwealth.
Fairmont Royal York continues to be a symbol of timeless elegance and modern sophistication.
The hotel is undergoing a stunning transformation for the zero-carbon century ahead.

Equal Opportunity

At Fairmont Royal York, we believe that the strength of our team lies in its diversity.
We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual.
As an Equal Opportunity Employer, we provide equal access to opportunities.
We welcome applications from all qualified candidates.