Customer Service Representative at National Seating & Mobility | Village of Colonie, NY | Rezi

Customer Service Representative at National Seating & Mobility

Customer Service Representative

National Seating & Mobility · Village of Colonie, NY

Today

Customer Service Representative

National Seating & Mobility · Village of Colonie, NY

6 hours ago
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About the Role

National Seating & Mobility (NSM) provides complex mobility solutions to clients, impacting their lives by ensuring independence and safety. We are seeking mission-driven team members who exemplify our HEARTS values: Honor, Excellence, Accountability, Respect, Teamwork, and Service.

Responsibilities

  • Answer phone calls and manage phone requests and inquiries in a helpful and professional manner.
  • Manage order coordination with branch staff, clients, clinicians, and care givers.
  • Assist in the completion of work orders, including verifying client information, equipment details, and funding eligibility.
  • Perform data entry and clerical support tasks.
  • Assist with physical inventory and accept delivery of goods.

Requirements

  • High School Diploma or G.E.D.
  • Communication Proficiency
  • Computer Proficiency
  • Organizational Skills
  • Customer/Client Focus
  • Ability to perform essential functions, with reasonable accommodations for individuals with disabilities.

Education Level

  • High School Diploma or G.E.D.

Benefits

  • Paid Time Off
  • Company paid holidays
  • Health, Dental, Vision, & Life Insurance
  • 401k Company Match
  • Tuition reimbursement and Education Assistance

About the Company

  • National Seating & Mobility (NSM) serves a special mission, providing each team member the opportunity to directly impact our clients’ lives.
  • We are dedicated to providing the best care for our clients’ unique needs.
  • NSM offers 360-degree Complex Mobility Solutions, from customizing power wheelchairs to ensuring independence and safety in the home.
  • Our goal is to help our clients move through life.
  • NSM is located in over 200 cities and Canada and is consistently growing, poised for expansion and development.
  • We offer meaningful experiences to learn and grow with us.

Equal Opportunity

  • We are an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.