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About the Role

Guest Arrival Experts are empowered to deliver a wide range of services that guide guests through their arrival and departure experiences, making transactions feel like part of the experience. They are expected to create a safe workplace, follow company policies, maintain confidentiality, protect company assets, uphold quality standards, and present professionally.

Responsibilities

• Guide guests through their arrival and departure experiences.
• Process operational needs.
• Address guest requests.
• Complete reports.
• Share highlights of the local area.
• Stand, sit, or walk for an extended time.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
• Move, lift, carry, push, pull, and place objects weighing more than 75 pounds with assistance.

Requirements

• High school diploma or G.E.D. equivalent.
• No related work experience required.
• No supervisory experience required.

Work Type

• Full-time

Experience Level

• Entry Level

Education Level

• High school diploma or G.E.D. equivalent

About the Company

• W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. In joining W Hotels, you join a portfolio of brands with Marriott International.

Equal Opportunity

• Marriott International is dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.
• We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
• We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
• W Toronto takes seriously its obligations under provincial human rights and accessibility legislation.
• We are happy to provide accommodations to job applicants needing assistance.
• If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request.