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About the Role
Internal Medicine Balltown Road is seeking a full-time Patient Support Specialist to join their team. This role, formerly known as a Medical Secretary, requires superior customer service skills, preferably in the medical field.
Responsibilities
- Greet and check in patients upon arrival.
- Process incoming telephone calls and messages according to office policy.
- Schedule patient appointments following office protocols for access to care.
- Schedule all follow-up appointments as directed by providers or indicated on encounter forms.
- Obtain patient signatures on appropriate waivers based on insurance requirements.
- Organize and monitor the provider's daily schedule.
- Maintain timely patient flow.
- Verify and update patient insurance coverage and demographic information at each visit.
Requirements
- High school graduate or equivalent.
- Previous clerical experience in a medical practice preferred.
- Strong computer skills.
- Knowledge of medical terminology and office procedures preferred.
- Ability to use interpersonal skills to establish and maintain cooperative relationships with patients, family members, physicians, providers, managers, co-workers, and external customers.
- Maintain strictest confidentiality and discretion.
Skills
- Customer service
- Medical terminology
- Office procedures
- Interpersonal skills
- Confidentiality
Location
- Balltown Road
Work Type
- Full-time
- 40 hour work week
Education Level
- High school graduate or equivalent
- Additional education desirable
Salary/Compensations
- $18.00 - $24.00 per hour
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Paid holidays
- Paid time off
- Retirement plan
About the Company
- Community Care Physicians (CCP) offers competitive salary ranges with opportunities for professional and financial growth.
- CCP's compensation packages go beyond salary, including a comprehensive total rewards package.
- The company fosters a business casual environment.
- CCP welcomes candidates who bring diverse intellectual, gender, and ethnic perspectives.
Equal Opportunity
- Community Care Physicians is an Equal Opportunity Employer.