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About the Role

FIRST is a global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. We manage over 37,000 events and projects annually across 110 countries for over 130 brands, specializing in Fortune 500 companies.

Responsibilities

• Support the client with internal and/or client-facing events and conferences, delivering exceptional service through project management and creative solutions.
• Manage all aspects of event operations from initial briefing to reconciliation, including project plans, collateral, registration, transportation, hotel accommodations, entertainment, food and beverage, gift selection, audio/visual needs, webcasts, staging, and speaker selection.
• Plan and execute multiple key events in virtual, in-person, and hybrid capacities.
• Manage budgets, expenses, invoice processing, and financial reporting.
• Source, negotiate, and manage contracts for venues and suppliers.
• Coordinate registration, food and beverage, transportation, hotel accommodations, entertainment, gift selection, audio/visual needs, webcasts, staging, and speaker selection.
• Work with internal partners on event deliverables, including Marketing, Production, Event Technology, Data, Legal, and Compliance.
• Plan and manage virtual events, including platform selection, timelines, invitations, and communications.
• Assist with training new joiners.
• Manage and mentor a team, including vacation schedules, workload oversight, staffing assignments, and personal development reviews.
• Lead and motivate direct reports to foster a productive and positive atmosphere.
• Ensure adherence to client standards of operation, policies, compliance, and risk guidelines.
• Monitor value adds and demonstrate commercial awareness.
• Share knowledge of best practices, new suppliers, services, and venues.
• Deepen client relations and generate new business opportunities.

Requirements

• 8-10+ years of Event Management experience, preferably in the financial services industry or a corporate environment.
• Advanced experience in managing events, conferences, meetings, and production, including C-level executive dinners, cocktail receptions, meetings, recognition events, and sponsorships.
• Extensive experience managing senior clients in event planning and execution.
• Experience managing a team of employees is a plus, but not required.
• Strong proficiency working in Cvent.
• Strong proficiency with Microsoft Excel and Microsoft Office.
• Advanced project management skills with the ability to manage multiple projects simultaneously.
• Excellent written and oral communication skills.
• Extensive industry knowledge of new suppliers, venues, services, and best practices with active participation in the industry.
• Strong client management skills with the ability to influence and lead by example, fostering a positive environment.
• Strong team player, able to co-plan with colleagues and the client on large-scale programs.
• Strong ability to create best practices and take on new initiatives independently.
• Client-centric, approachable, ability to adjust to client needs and style and deepen relationships in support of their business and programs; adapt to ever-changing demands and different client work styles.
• Motivated, self-starter, ability to take direction and work independently; ability to think innovatively.
• Requirement for onsite events to travel domestically or abroad as required.

Skills

• Project Management
• Event Management
• Financial Management
• Budget Development
• Expense Management
• Invoice Processing
• Financial Reporting
• Sourcing
• Negotiation
• Contract Management
• Vendor Management
• Virtual Event Planning
• Client Management
• Team Management
• Cvent
• Microsoft Excel
• Microsoft Office
• Communication Skills
• Industry Knowledge
• Teamwork
• Problem Solving
• Adaptability
• Innovation

Location

• New York City

Work Type

• Hybrid

Experience Level

• Senior

Salary/Compensations

• $95,167 - $123,716

Benefits

• Medical, Dental & Vision (including HDHP with HSA option)
• 401(k)
• Five Flexible Spending Accounts Options
• Generous Paid Time Off Allowance
• Employee Assistance Program (EAP)
• Life, Disability & Pet Coverages
• Wellness Stipend
• Mobile Phone Allowance
• Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more
• Aura Identity Theft Protection
• Discretionary Bonus Structure
• Global Opportunities

About the Company

• FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services.
• For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency.
• Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors.
• FIRST is part of the broader Encore family of companies.
• Encore is a global leader in event production and technology.
• Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more.
• Learn more at www.firstagency.com

Equal Opportunity

• FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.
• FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.
• All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.
• We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics.
• If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.