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About the Role
Oversee, develop, and facilitate culturally competent, comprehensive, and high-quality services. Maintain program standards for regulatory compliance and consumer satisfaction. Ensure program goals and objectives are achieved through staff supervision, quality assurance, and service coordination/implementation.
Responsibilities
- Incorporate best practices regarding confidentiality in accordance with Article 27-F, Alliance for Positive Health policies and procedures, and other applicable regulations.
- Observe and abide by the HIV Confidentiality Law.
- Assure best practices in service delivery.
- Develop and administer strategies to increase engagement in agency services and ensure positive health outcomes for target populations.
- Adapt and tailor services to designated target population(s).
- Ensure the Transtheoretical Model of Behavior Change is incorporated into all aspects of programming, as applicable.
- Provide regular supervision to designated staff.
- Ensure all staff receive training, timely performance appraisals, and appropriate corrective action when warranted.
- Meet outcomes as required by funding sources.
- Serve as a member of the department leadership team.
- Participate productively and proactively by identifying gaps in services, client and community trends/issues, and staff/client training needs.
- Recommend strategies regarding best practice and policy implementation.
- Establish and maintain collaborative working relationships with project partners, including the Department of Health AIDS Institute and Community Based Organization partners.
- Maintain records of all intervention services.
- Complete documentation and/or statistical data.
- Administer evaluation tools in compliance with reporting/project requirements.
- Supervise up to two staff within the Harm Reduction program.
- Provide leadership support to other Harm Reduction staff, including offering shadowing opportunities to newly onboarded staff and assisting with communication with external stakeholders.
- Report to direct supervisor any barriers the team may be facing or needs they may have.
- Perform other duties as assigned.
Requirements
- Experience working with targeted populations.
- Must have a valid, unrestricted driver’s license.
- Must have independent means of transportation for travel to designated program sites, per program needs.
- Bilingual (Spanish) preferred.
Skills
- Good group facilitation skills
- Public speaking skills
- Presentation style
- Strong interpersonal skills
- Strong communication (oral and written) skills
- Ability to interact, work and communicate effectively with people of diverse backgrounds within a climate of mutual respect, inclusion, enrichment, and growth
- Attention to detail
- Well organized
- Good time management skills
- Ability to maintain professional boundaries within agency and grant guidelines, as well as with clients and external service providers
Location
- Glens Falls
- Albany
Work Type
- Full-time
- 37.5 hours per week
- Flexibility in hours required to meet program requirements
About the Company
- The physical demands described (attached) are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Office equipment (such as computer, copier, fax, cellphone); motor vehicle.