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About the Role
DEIN DENTAL Medentes is seeking an experienced and organized Commercial Manager to support the dental management, lead commercial operations, and ensure smooth and economically successful practice operations. This role requires active leadership, hands-on involvement, and a forward-thinking approach.
Responsibilities
- Manage business processes including controlling, pricing, billing, cost, revenue, and material management.
- Optimize operational workflows such as scheduling, purchasing, and inventory management using smart and digital solutions.
- Lead and develop the non-clinical team through onboarding, training, feedback, and fostering a positive work environment.
- Oversee the development and implementation of the quality management system, monitor hygiene standards, and support audits.
- Act as a central point of contact between the practice team, dental management, regional management, shared service center, and external partners.
- Contribute to practice marketing, patient retention, and recruitment efforts, enhancing employer branding and patient satisfaction.
Requirements
- Completed training in dentistry (ZFA, ZMV or similar) with additional qualification in practice management, OR completed commercial training/studies with several years of professional and leadership experience.
- Sound professional experience in practice operations or comparable environments, ideally in a leadership role.
- Knowledge of billing systems and proficiency with practice software and MS Office are desirable.
- Willingness to learn new tools and technologies.
- Strong organizational skills, communication abilities, and assertiveness.
- Ability to remain composed in stressful situations.
- Positive attitude and team-oriented mindset.
- Entrepreneurial thinking and a pragmatic, solution-oriented approach.
Skills
- Controlling
- Pricing
- Billing
- Cost Management
- Revenue Management
- Material Management
- Scheduling Optimization
- Purchasing
- Inventory Management
- Team Leadership
- Quality Management
- Hygiene Standards
- Auditing
- Stakeholder Communication
- Practice Marketing
- Patient Retention
- Recruitment
- Billing Systems
- Practice Software
- MS Office
Location
- Berlin
Work Type
- Full-time
Experience Level
- Leadership experience
- Several years of professional experience
Education Level
- Completed training in dentistry with additional qualification in practice management
- Completed commercial training/studies
Benefits
- Monthly tax-free benefit (for food, shopping, sports)
- Company pension plan
- Deutschlandticket (public transport ticket)
- Modern practice facilities and technology
- Regular team events and outings
About the Company
- DEIN DENTAL Medentes is a dental practice located in the north of Berlin, offering the full spectrum of dental medicine for 25 years.
- The practice is equipped with state-of-the-art technology and continuously modernizes its facilities to meet high-quality standards.