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About the Role

Engage difficult to reach HIV+ individuals or those at high risk. Link and retain clients in health care and assist them to maintain medication regimens. Conduct confidential HIV/syphilis/HCV testing and STI screening. Coordinate with Public Health Support Specialists and other team members. Services provided throughout our 15-county region.

Responsibilities

• Incorporate best practices regarding confidentiality into all job duties and communications in accordance with Article 27-F, HIPAA, Alliance for Positive Health policies and procedures and other applicable regulations.
• Engage HIV+ and high-risk individuals who are not in care or sporadically in care.
• Employ techniques to actively support clients in activities that improve their health outcomes.
• Address and remove barriers to enable client access to all necessary components of health care.
• Conduct home visits and/or meet clients at designated service providers and community locations to increase accessibility.
• Conduct confidential HIV/syphilis/HCV testing and STI screening, as applicable, in venues serving targeted communities according to NYS DOH guidelines.
• Work with Public Health Support Specialists to engage clients into care and treatment and support services.
• Provide syringes to individuals identified as needing and refer to harm reduction services.
• Incorporate the Transtheoretical Model of Behavior Change, as applicable, into all aspects of programming.
• Conduct multidisciplinary case conferences.
• Coordinate services and referrals with service and clinical providers that facilitate clients’ engagement and retention in care.
• Negotiate and advocate on behalf of clients for services that support self-sufficiency and self-management.
• Maintain accurate records in accordance with New York state regulations and agency protocols.
• Maintain documentation and statistics on activities to comply with reporting requirements.
• Perform other duties as assigned.

Requirements

• Valid driver’s license and reliable transportation required.
• Ability to work flexible hours, including evenings and weekends.

Skills

• Excellent interpersonal, written, and verbal communication skills.
• Strong community engagement and liaison abilities.
• Highly organized with strong attention to detail and time management skills.
• Ability to maintain professional boundaries with clients and providers in line with agency and grant requirements.
• Commitment to fostering an inclusive, respectful environment that supports growth and mutual respect across diverse backgrounds.

Work Type

• full-time

Experience Level

• Relevant human services experience preferred.
• Familiarity with target populations and service systems strongly preferred.

Education Level

• Associate’s degree in Human Services, Public Health, or related field (Bachelor’s preferred).