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About the Role

North Austin Pediatrics is seeking a Front Office Patient Services Representative to join our North Austin office. We aim to provide a personal approach to patient care while delivering high-quality services in a welcoming environment.

Responsibilities

• Greet all patients upon arrival in a professional manner and present a helpful first impression for the practice.
• Perform check-in and check-out medical office procedures.
• Route parents' medical inquiries and triage calls to nurses, with corresponding patient charts.
• Schedule all patient appointments for the office, both new and follow-up.
• Obtain patient information and update established patient demographics and insurance information.
• Verify patients' insurance benefits on all visits.
• Maintain the front desk office area and waiting room are clean and organized.
• Perform additional administrative duties.

Requirements

• Must have a legal right to work in the United States.
• At least one year of previous medical office experience is preferred.
• Must have great customer skills.
• Must be a team player.
• Must have the ability to relate well to children.
• Must be organized, detail-oriented, and able to multi-task in a busy office setting.

Skills

• Ability to employ tact, diplomacy, and compassion in addressing issues and patient needs.
• Excellent communication skills - written, verbal, and interpersonal.
• Ability to relate to children.
• Excellent time management skills.
• Well-organized and punctual.

Location

• North Austin, TX 78758

Work Type

• Full-Time

Experience Level

• 1+ year of medical office experience preferred

Benefits

• Health, Dental, & Vision insurance
• Short term disability insurance
• 401k
• Paid benefit time, vacation and sick

About the Company

• Since 1997, North Austin Pediatrics has prided itself on offering a caring, personalized approach while being committed to the highest quality of care.
• We serve the Austin area with offices in North Austin, Cedar Park, and Leander.

Equal Opportunity

• North Austin Pediatrics is an equal opportunity employer.
• All your information will be kept confidential according to EEO guidelines.