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About the Role
As a Client Care Junior Coordinator, you will be at the heart of ensuring clients receive consistent, high-quality care while supporting the caregivers who make it all possible. This role is ideal for individuals who thrive in a fast-paced environment, enjoy problem-solving, and excel at keeping operations running smoothly.
Responsibilities
- Coordinate and manage schedules for Personal Care Aides and nurses to ensure seamless client care
- Communicate real-time updates with caregivers, clients, and families
- Respond to last-minute call-offs and schedule changes
- Monitor visits using EVV systems and ensure compliance and accuracy
- Resolve scheduling conflicts and escalate when necessary
- Maintain accurate and audit-ready documentation in systems like AlayaCare
- Support team reporting, tracking, and coordination needs
- Deliver professional and empathetic customer service
Requirements
- 1+ year of experience in scheduling, customer service, or home care
- Strong communication and interpersonal skills
- Ability to multitask and stay organized in a fast-paced environment
- Strong problem-solving skills
- Proficiency in Google Workspace (Docs, Sheets, Drive)
- Team-oriented mindset with a commitment to quality service
- Calm under pressure
- Detail-oriented with strong organizational skills
- Passion for helping others
- Values teamwork and continuous improvement
Skills
- Scheduling
- Customer service
- Home care
- EVV
- AlayaCare
- Communication
- Interpersonal skills
- Multitasking
- Organization
- Problem-solving
- Google Workspace
- Teamwork
Location
- Office-based
Work Type
- Office-based
- Collaborative team setting
- Fast-paced
- Dynamic environment
Experience Level
- Junior
About the Company
- At Venture Forthe, we believe care is more than a service—it’s a commitment to independence, dignity, and connection.
- As a trusted home health care provider, we partner with individuals and families to ensure people can live safely and confidently in the place they call home.
- Our team is driven by compassion, innovation, and a deep respect for those we serve, creating meaningful impact in communities every day.
- When you join Venture Forthe, you’re not just starting a job—you’re becoming part of a mission to empower lives and bridge gaps in care.
Equal Opportunity
- Venture Forthe is an Equal Opportunity Employer and is committed to fostering a diverse, inclusive, and respectful workplace.
- We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, sex, gender identity or expression, sexual orientation, national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local laws.