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About the Role

Join our Nightstop team to provide safe emergency accommodation for young people facing homelessness. This role focuses on recruiting, training, and supporting volunteer hosts across London, Manchester, and the North East, building relationships, promoting opportunities, and ensuring volunteers feel valued.

Responsibilities

• Promote volunteer opportunities through community networks, local organisations, and online platforms.
• Increase the number of active volunteers in each region, generating new enquiries that lead to applications.
• Recruit and onboard volunteer hosts in line with safer recruitment practices, including interviews, references, DBS checks, and home assessments.
• Assess applicants’ suitability and contribute to decision-making processes.
• Deliver training, supervision, and ongoing support to volunteers.
• Build strong relationships with hosts to support retention, motivation, and engagement.
• Act as a key point of contact for volunteers, providing guidance and problem-solving support.
• Maintain regular communication with volunteers, including updates, development opportunities, and networking events.
• Work with the National Nightstop Volunteer Coordinator to share learning and support the development of best practice resources.
• Develop and maintain effective partnerships with statutory and voluntary sector organisations.
• Attend community events and meetings to promote the Nightstop service.
• Represent the organisation confidently, speaking clearly and effectively about youth homelessness and the impact of the service to recruit volunteers.
• Maintain accurate and up-to-date records for all guests and volunteers.
• Contribute to monitoring, reporting, and data collection.
• Support financial processes, including payments and record-keeping.
• Work collaboratively and effectively as part of the wider team.
• Actively participate in regular supervision, appraisals, caseload reviews and team meetings.
• Work within the principles of Trauma Informed Practices.
• Participate in an on-call rota, including evenings and weekends.
• Undertake further duties as commensurate to the role.

Requirements

• Understanding of the needs of people experiencing homelessness and the challenges they face.
• Experience of recruiting and supporting volunteers and best practice approaches.
• Strong understanding of safeguarding principles and procedures and safer recruitment.
• Excellent communication skills, including the ability to present and speak publicly.
• Ability to engage with the public and potential volunteers in a professional manner, building trust and commitment.
• Strong organisational and administrative skills, with the ability to manage competing priorities.
• Ability to work both independently and as part of a team.
• Experience of working collaboratively with internal and external stakeholders.
• Confident use of IT systems, including databases, Google Workspace, and Microsoft Office.
• Ability to work under pressure and respond effectively to changing demands.
• Ability to maintain professional boundaries and promote this in others.
• Commitment to the recruitment, support, and development of volunteers.
• Commitment to equality, diversity, and inclusion.
• Commitment to health and safety for yourself and others.
• Respect for the values and ethos of Depaul UK.
• Willingness to be part of a 24 hour on-call rota.
• Willingness to work outside office hours including some evenings and weekends.
• Commitment to working in a manner which promotes diversity and equality, ensuring that everyone is treated with respect and dignity and no one suffers from discrimination.

Skills

• Communication skills
• Presentation skills
• Public speaking
• Stakeholder engagement
• Organisational skills
• Administrative skills
• IT systems proficiency
• Database management
• Google Workspace
• Microsoft Office
• Working under pressure
• Teamwork
• Independent work
• Trauma Informed Practices

Location

• London
• Manchester
• North East

Work Type

• Full-time
• 6-month Fixed-Term Contract

Benefits

• Tailored training and development
• Flexible working options where suitable
• 26 days annual leave, rising with service
• Family‑friendly leave policies
• Pension scheme with employer contributions up to 7%
• Employee Assistance Programme with 24/7 GP access
• Discounts across retail, travel, food, fitness and more
• Cash health plan for you and your family
• Death‑in‑service benefit
• Access to legal and practical support

About the Company

• At Depaul UK, we believe in people’s potential — and we take action every day to help unlock it.
• Whether you’re supporting young people directly or strengthening our organisation behind the scenes, your work will create real, lasting impact.

Equal Opportunity

• Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds.
• If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check.
• We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment.
• All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.