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About the Role

This position plays a vital role in the daily management and enhancement of advising services. The Director serves as a bridge between advisors and leadership, providing operational oversight while contributing to strategic initiatives focused on student success and advisor development.

Responsibilities

• Provide leadership, guidance, coaching, mentoring, and supervision for the Advising office.
• Onboard and mentor new advisors and staff.
• Coordinate ongoing training and professional development for advising staff.
• Lead the academic advising office with a vision for innovation and continuous improvement.
• Develop and implement a comprehensive advising strategy aligned with the college’s mission and student success goals.
• Advocate for and implement flexible scheduling, real-time degree audits, and integrated advising technology.
• Supervise and support academic advisors, ensuring workload distribution is balanced and sustainable.
• Manage appointment scheduling systems, a streamlined advising workflow, and a structured walk-in triage system.
• Address logistical challenges with sustainable solutions.
• Strengthen advising resources and accessibility for students.
• Work closely with faculty to clarify their advising roles and improve collaboration.
• Enhance the use of Slate and other student information systems and technologies to streamline advising processes.
• Develop comprehensive training programs for advisors and faculty.
• Implement mentorship, career development, and cross-functional training for new and regional campus advisors.
• Provide professional development opportunities for advisors.
• Ensure consistency in advising practices across all centers and modalities.
• Develop and manage a comprehensive assessment, data collection, and reporting plan for advising outcomes.
• Oversee and ensure the College’s Veterans’ benefits certification process is efficient, timely, and accurate.
• Provide proper advising to military-connected students.
• Ensure compliance with VA regulations, monitor student progress, and update records for reporting.
• Coordinate and lead all VA audit and reporting requests for state and federal agencies.
• Supervise the Coordinators of Adult Learners and Veterans Affairs.
• Develop and implement workshops, presentations, and Veterans Day events.
• Maintain and promote the Dr. Orinthia T. Montague Veterans and Military Family Center.
• Perform other duties as assigned.

Requirements

• Master's degree.
• Three years of related experience.

Skills

• Willing advocate of the mission of the college.
• Strong leadership and team management skills.
• Ability to support and empower advising staff.
• Excellent communication and conflict resolution skills.
• Ability to develop and implement innovative advising models and processes.
• Proficiency in technology integration to enhance student support.
• Commitment to student success.
• Ability to manage day-to-day advising logistics and triage operations.
• Proficiency with advising systems and reporting tools.
• Ability to mentor, train, and support advising staff across multiple locations.

Location

• Vol State Gallatin campus

Work Type

• Full-time

Experience Level

• Director

Education Level

• Master's degree

Salary/Compensations

• $64,257 - $80,320

Benefits

• Health, Dental, Vision, Life, Disability (long and short term), FSA/HSA
• Wellness Incentive Program
• Fee Waiver, Spouse/Dependent Discounts, Tuition Reimbursement
• Employee Assistance Program
• Longevity Pay
• Retirement Options: State of TN Pension (TCRS), 401a, 401K with up to $50/month match, 403b, and 457
• 14 Paid Holidays/Year
• Annual Leave
• Sick Leave
• Sick Leave Bank
• State Employee Discount Program

About the Company

• Volunteer State Community College

Equal Opportunity

• Applicants may be subject to a background check.