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About the Role

Join our team to help shape the foundation for a modern and future-proof Berlin administration and drive digitalization. Our department manages and maintains VIM services (Directory, Identity & Mail) to keep systems up-to-date and ensure their functionality and security. You will strengthen our 18-member team and work together on Berlin's digital future.

Responsibilities

• Take responsibility for the operation, technical planning, and continuous development of Active Directory and Exchange services, as well as associated Microsoft infrastructure services, ensuring secure, efficient, and future-proof operation.
• Analyze, design, and optimize IT systems, develop technical solutions, standards, and automation concepts, and ensure the IT infrastructure meets current and future requirements.
• Support and manage customer and internal projects in the areas of Active Directory, Exchange, and related IT services, from requirements analysis and technical conception to implementation and handover to operations.
• Act as a liaison between IT architecture and IT operations, collaborating closely with architecture, other production areas, product development, customers, and external service providers to ensure service quality, efficiency, and continuous service development.
• Create, maintain, and develop technical documentation, operating concepts, and standardized operating procedures, actively supporting security and compliance requirements, such as for BSI certification.
• Actively transfer and share expertise to support team development using various communication channels.
• Ensure the operational readiness of IT services, including outside of regular working hours if necessary.
• Manage the responsible IT service during on-call duty, including outside of regular working hours.

Requirements

• Bachelor's or FH degree, or equivalent knowledge and skills.
• In-depth knowledge and experience in the conception, planning, development, and technical optimization of complex IT systems and services, particularly in Active Directory, Exchange Enterprise, and related Microsoft infrastructure services.
• Knowledge and experience in developing technical architectures, standards, and automation concepts, including integration into existing IT infrastructures and using PowerShell scripts for automation and optimization.
• In-depth knowledge and experience in operating, administering, and continuously optimizing complex IT systems and services, including patch, change, and lifecycle management, and ensuring stable and secure operations.
• Knowledge and experience in IT Service Management according to ITIL® and in creating technical documentation, operating concepts, and standardized operating procedures.
• In-depth knowledge and experience in managing and controlling complex IT projects, including project planning, stakeholder management, project controlling, and quality assurance.
• Knowledge and experience in cross-departmental collaboration and technical consulting for various stakeholders.
• German language skills at B2 level (GER) are required.
• Technical English language skills at B1 level (ENG) are required.
• Willingness to undergo or possess an extended security check (SÜ 2) according to § 11 of the Berlin Security Check Act (BSÜG).

Skills

• Active Directory
• Exchange Enterprise
• Microsoft infrastructure services
• PowerShell scripting
• ITIL®
• Technical documentation
• Operating concepts
• Standardized operating procedures
• Project management
• Stakeholder management
• Project controlling
• Quality assurance
• Agile team work
• Consulting
• IT administration
• IT planning
• Public sector IT

Location

• Berlin

Work Type

• Full-time
• Mobile work possible

Experience Level

• Mid-level
• Senior-level

Education Level

• Bachelor's degree
• FH degree
• Equivalent knowledge and skills

Salary/Compensations

• Entgeltgruppe 13 EntTV ITDZ Berlin / TV-L Berlin / 3. ÄTV ITDZ Berlin

Benefits

• 30 days of vacation
• Days off on December 24th and 31st
• Flexible working hours
• Overtime compensation possible
• Individual part-time models
• Possibility of mobile work
• Company childcare
• Diverse training opportunities
• Company health management program
• Company sports groups
• Sports events
• Mobile massages
• Social and employee counseling
• Health courses
• Remuneration according to 3. ÄTV ITDZ Berlin ITDZ
• Additional benefits according to Tarifvertrag der Länder (TV-L)
• Annual special payment
• Supplementary pension (VBL)
• Investment-linked savings (vermögenswirksame Leistungen)
• Subsidy for BVG company ticket
• Company bicycle leasing option
• Covered bicycle parking
• Option to rent a parking space
• Referral bonus

About the Company

• IT-Dienstleistungszentrum Berlin
• Modern perspectives for administration.

Equal Opportunity

• We value and promote diversity and equal opportunities and welcome applications regardless of gender, age, disability, ethnic background, religion, worldview, or sexual orientation.
• Applications from people with disabilities and people with a history of migration are particularly welcome.
• In case of equal qualifications, severely disabled persons and those treated as such will be given preferential employment, and persons with a migration background will be given special consideration.
• Part-time employment is possible.