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About the Role
This is an opportunity to apply today if you like being busy and enjoy helping customers. You can maximize your earning potential by joining a high-performing service team. You will focus on customer satisfaction and long-term relationships.
Responsibilities
- Promote communication between customers and technicians
- Identify vehicle concerns and recommend appropriate services
- Prepare accurate estimates for parts, labor, and repairs
- Write and manage repair orders (ROs) from start to finish
- Communicate additional service needs based on inspections
- Verify and process warranty and service contract coverage
- Keep customers informed on timelines, costs, and service updates
Requirements
- Previous Service Advisor experience
- Automotive technician background
- Deliver high-quality customer support
- 3+ years of experience with vehicle systems and maintenance
- Team-oriented
- Valid driver's license and clean driving record
- High school diploma (or equivalent), 18+
Location
- Wappingers Falls, NY
Work Type
- Onsite
- Full-time
Experience Level
- 3+ years of experience with vehicle systems and maintenance
Education Level
- High school diploma (or equivalent)
Salary/Compensations
- $64,000 – $161,000 annually (Earnings based on performance, experience, and commission)
Benefits
- Medical, Dental, and Vision coverage
- Paid Time Off & Holidays
- Paid Family Leave
- 401(k) with company participation
- Employee Stock Purchase Plan
- Paid Life Insurance and Disability coverage
- Ongoing training through Lithia Learning Center
- Vehicle purchase discounts and wellness programs
About the Company
- DCH Wappingers Falls Toyota is part of a dealership group.
Equal Opportunity
- We are a drug-free workplace and an equal opportunity employer committed to a diverse and inclusive workforce.