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About the Role
As a Client Project Consulting Analyst – Health & Benefits, you will be a key contributor focusing on client-based project work related to requests for proposals. You will facilitate stakeholder interaction, analyze RFP results, and produce compelling data-driven narratives. This role involves collaborating with internal and external contacts to meet deadlines, resolve issues, and enhance client experience and value.
Responsibilities
- Perform critical client functions, including evaluating risks, developing solutions, articulating the impact of options, leveraging prepared analytics, and making recommendations to internal and core consulting teams.
- Coordinate the efforts of multiple RFP project teams.
- Serve as a key contact for day-to-day needs and answer standard client questions to improve the client experience.
- Work closely with external and internal partners to capture feedback and create resolutions to issues that translate into overall process enhancements.
- Manage and record all activities in the workflow system to ensure timely follow-up by client, carriers, client team, and delivery of the final work product.
Requirements
- Bachelor’s degree or equivalent.
- 1-3 years of client services experience in insurance or consulting.
- Excellent project management experience.
- Strong organizational and prioritization skills with the ability to deliver concurrently on multiple workstreams in a fast-paced environment.
- Effective relationship-building and problem-solving abilities, with keen attention to detail and a focus on accuracy.
- An active Health Producers license or willingness to obtain within 30 days of hire.
- Proficient in MS Office Suite.
Skills
- Health and benefits consulting space knowledge
- Data entry experience
- MS Office Suite proficiency
Location
- Los Angeles
- Irvine
- San Francisco
- Denver
- Portland
- Seattle
Work Type
- Hybrid work arrangement
- Minimum of three days per week in the office
Experience Level
- 1-3 years of client services experience
Education Level
- Bachelor’s degree or equivalent
Salary/Compensations
- $54,000 to $108,000
Benefits
- Professional development opportunities
- Health and welfare benefits
- Tuition assistance
- 401K savings and other retirement programs
- Employee assistance programs
About the Company
- Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries.
- Marsh has annual revenue of over $27 billion and more than 95,000 colleagues.
- Marsh helps build the confidence to thrive through the power of perspective.
- For more information about Mercer, visit mercer.com, or follow us on LinkedIn and X.
Equal Opportunity
- Marsh is committed to embracing a diverse, inclusive and flexible work environment.
- We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law.
- If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@marsh.com.
- Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office.
- All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week.
- Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.