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About the Role
This role owns the last-mile agenda for car changing, focusing on quick car collection, frictionless final pricing, and seamless Wallet integration for dealers. The goal is to make car changing a seamless journey by improving the operational handover between buying and selling, leveraging AI for smarter scheduling and reduced business overhead.
Responsibilities
- Own the product direction for Carwow's dealer-facing product, defining what we build, in what order, and why.
- Lead discovery work with dealers, including interviews, on-site visits, and data analysis to identify value-add opportunities.
- Identify and test opportunities to integrate AI into dealer workflows for smarter recommendations, vehicle pricing, and performance insights.
- Collaborate with Tech Lead, Designer, and Engineers to ship well-scoped solutions with clear success metrics.
- Manage the backlog with commercial awareness, prioritizing work that drives engagement, retention, and revenue.
- Build relationships with key dealer partners to validate product direction.
- Work with Account Management and Sales to understand churn drivers, adoption blockers, and stickiness factors.
- Translate qualitative partner feedback into structured product insights for decision-making.
- Work across product, engineering, commercial, and marketing to align on priorities and ensure coherent shipping.
- Communicate strategy and trade-offs clearly to leadership and stakeholders, both written and verbally.
- Support the commercial team on partner conversations where product context is important.
Requirements
- 1.5+ years of product management experience in a B2B or SaaS environment.
- Evidence of improving engagement or retention metrics.
- Hands-on experience with product discovery, including running interviews, interrogating data, and forming hypotheses.
- Genuine curiosity about AI, with an understanding of where it adds real value and eagerness to experiment.
- Comfort with ambiguity and defining problems as well as solving them.
- Strong stakeholder management skills, with the ability to build trust with commercial teams, technical partners, and senior stakeholders.
- Clear written and verbal communication skills, with the ability to explain complex trade-offs simply.
Skills
- Product Management
- B2B
- SaaS
- Product Discovery
- AI
- Stakeholder Management
- Communication
Location
- Hybrid
Work Type
- Hybrid working
- Work from abroad for a month
Experience Level
- 1.5+ years
Salary/Compensations
- Competitive salary
Benefits
- Hybrid working
- Competitive salary
- Matched pension contributions
- Share options
- Vitality Private Healthcare
- Eyecare vouchers
- Life Assurance
- Monthly coaching sessions with Spill
- Enhanced holiday package
- 28 days annual leave
- 1 day for your wedding
- 1 day off when you move house
- 30 days of annual leave per year (after third year anniversary)
- 35 days of annual leave per year (after tenth year anniversary)
- Option to buy 3 extra days of holiday per year
- Work from abroad for a month
- Inclusive parental, partner and shared parental leave
- Fertility treatment policy
- Pregnancy loss policy
- Bubble childcare support
- Discounted nanny fees
- The latest tech (Macbook or Surface)
- Up to £500/€550 home office allowance
- Generous learning and development budget
- Regular social events
About the Company
- Our mission is to become the car-changing destination of choice by combining technology, media, and deep automotive expertise.
- We have turned how people buy, sell, advertise, and lease cars on its head.
- We are one of the largest online car-changing destinations in Europe, with significant growth and transaction volume.
- We acquired Autovia, doubling our audience and strengthening our media presence with AutoExpress and Evo magazines.
- We have one of the biggest YouTube channels globally and a substantial annual web content reach.
Equal Opportunity
- Diversity and inclusion is an integral part of our culture.
- We know that diverse teams are strong teams, so we welcome those with alternative identities, backgrounds, and experiences to apply for this position.
- We make recruiting decisions based on experience, skills and potential, so all our applicants are treated fairly and equally.