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About the Role

As a Delivery Partner, you will forge strong business-to-business relationships with customers, communicate innovative solutions, and manage the customer governance and financial prosperity of engagements. You will lead and support customers, represent Kyndryl activities, and contribute to Sector, Solution, and Community initiatives. This role offers opportunities for professional and personal growth within a dynamic and diverse team.

Responsibilities

Forge powerful and enduring business-to-business relationships with customers.
Effectively communicate innovative solutions and navigate Kyndryl's diverse offerings.
Deliver services and shape the future of complex service delivery.
Lead and support customers, and represent Kyndryl activities within your specialized area of practice.
Contribute to Sector, Solution, and Community initiatives.
Collaborate with like-minded professionals to drive collective success.
Manage customer governance and financial prosperity of engagements.
Drive tangible results for customers and the organization.
Work on projects and collaborate with colleagues from around the world.
Chart your career path with powerful tools.
Achieve personalized development goals aligned with ambitions.
Receive continuous feedback to stay inspired and on track.
Develop in-demand skills through cutting-edge learning opportunities, certifications, coaching, and hands-on experiences.

Requirements

X years of experience in project and/or service delivery.
Ability to team effectively across a large organization to bring together high performing cross functional teams to deliver services for customers.
Ability to represent a seamless customer solution by integrating multiple service areas.
Ability to manage and govern large business-to-business multi-year service contracts.
Ability to become a customer trusted advisor who can recognize business needs and follow through to revenue expanding wins.
In-depth knowledge of business controls and cost accounting with ability to manage a large contract P&L.

Skills

Project delivery
Service delivery
Teamwork
Cross-functional team collaboration
Customer solution integration
Contract management
P&L management
Business controls
Cost accounting
Customer relationship management
Growth mindset
Customer focus
Inclusivity

Location

Global

Work Type

Hybrid

Experience Level

X years of experience

Education Level

Bachelor's degree
Six Sigma certification
PMP certification
ITIL certification

Benefits

Be Well programs supporting financial, mental, physical, and social health.
Access to cutting-edge learning opportunities.
Certifications with Microsoft, Google, and Amazon.
Coaching and hands-on experiences.

About the Company

Kyndryl runs and reimagines mission-critical technology systems that drive advantage for the world’s leading businesses.
Kyndryl is at the heart of progress, enabling smarter decisions, faster innovation, and a lasting competitive edge through proven expertise and AI-powered insight.
Kyndryl fosters a flexible, supportive environment where well-being is prioritized and potential can thrive.
Kyndryl focuses on ensuring all employees feel included, welcoming people of all cultures, backgrounds, and experiences.
Kyndryl believes in growth and is excited to see what employees can bring.
Kyndryl's culture is driven by a sense of belonging, where employees feel valued, respected, and trusted.
Kyndryl is dedicated to welcoming everyone, enabling employees to thrive and contribute to a culture of empathy and shared success.
Kyndryl offers a dynamic, hybrid-friendly culture that supports well-being and empowers growth.

Equal Opportunity

Kyndryl welcomes people of all cultures, backgrounds, and experiences.
Even if you don’t meet every requirement, we encourage you to apply.
Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success.