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About the Role

The Enterprise Account Management team at Bridge focuses on driving measurable expansion across a portfolio of strategic enterprise customers through deep account knowledge, flawless technical execution, and strong cross-functional partnership. Join a team that values clear thinking, quantitative rigor, and customer obsession. At Bridge, you’ll own meaningful customer outcomes, operate with autonomy, and have the opportunity to shape how we scale revenue across high-potential accounts.

Responsibilities

Develop account plans and cross-sell into strategic customers, driving growth through expansion and new revenue streams.
Drive deal strategy and commercial negotiations for large, complex renewals.
Develop relationships with executive stakeholders, deeply understanding their problems and driving to solutions.
Map accounts and coordinate effective meetings with external stakeholders to expand customer relationships.
Lead and contribute to team projects to develop and refine the sales process and shape the Bridge/Stripe sales culture.
Strategically scale account relationships beyond Bridge product adoption into wider Stripe use-cases.
Lead commercial negotiations and renewals to expand and retain customer revenue.
Identify churn signals and implement strategies to prevent revenue losses.
Coordinate with product, success, risk, and operations teams to solve complex customer needs and ensure a great user experience.
Translate customer feedback into actionable product and process improvements for scaled customer segments.

Requirements

8+ years of full sales cycle or account management experience focused on existing business accounts, preferably selling a technical product, with a track record of top performance.
6+ years leading complex sales cycles with Enterprise organizations.
Ability to understand technical requirements and craft solutions across multiple products.
Ability to develop and execute account plans spanning multiple business units across complex organizations.
Ability to work well with a wide range of people, both internally and externally.
Strong presentation skills, particularly for in-person meetings with multiple stakeholders.
Demonstrated ability to close upsell opportunities and manage complex pricing or commercial negotiations.
Superior verbal and written communication skills.
Ability to operate in a highly ambiguous and fast-paced environment.
Strong interest in technology and a deep understanding of the space.
Previous experience at a high-growth payments, fintech, crypto, or technology company.
Experience with CRM tools, Excel, and basic SQL or a demonstrated comfort with data tools and analysis.
Background in working cross-functionally with product, risk, and operations teams to deliver outcomes for customers.

Skills

Sales
Account Management
Technical Product Sales
Enterprise Sales
Cross-functional Collaboration
Negotiation
Presentation
Communication
Strategic Planning
CRM
Excel
SQL

Location

London

Work Type

Hybrid
Full-time

Experience Level

8+ years
6+ years

About the Company

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities.
Stripe’s mission is to increase the GDP of the internet.