About the Role
We are looking for a commercially minded and relationship-led Business Director to take ownership of a flagship account while supporting a portfolio of premium beauty and consumer brands. This is a highly visible leadership role where you'll act as a trusted client partner, lead integrated agency teams, and shape media and communications strategies that drive real business impact.
Responsibilities
- Build and nurture trusted relationships with senior client stakeholders, becoming a strategic advisor and valued business partner.
- Lead the development and delivery of client business plans, ensuring work aligns to business objectives and drives meaningful outcomes.
- Act as a senior escalation point and proactively identify opportunities to strengthen client partnerships.
- Drive innovative thinking and strategic recommendations that help clients stay ahead in a rapidly evolving market.
- Collaborate with specialist teams across media, data, technology, creative and communications disciplines to deliver integrated solutions.
- Lead, mentor and develop a high-performing team, creating an environment where people can do their best work.
- Foster a culture of collaboration, continuous learning and professional growth.
- Champion inclusive leadership and contribute to a workplace where diverse perspectives are valued.
- Support team engagement, coaching and career development initiatives.
- Lead integrated communications planning and contribute to future-focused media strategies.
- Stay abreast of emerging industry trends, media innovation and evolving client needs.
- Leverage data, insights and audience understanding to inform strategic recommendations.
- Contribute thought leadership that strengthens both client outcomes and agency reputation.
- Support organic account growth through strong client partnerships and identification of new opportunities.
- Maintain a strong understanding of account commercial frameworks, scopes of work and resource planning.
- Collaborate with senior leadership to support forecasting, planning and sustainable business performance.
- Balance commercial outcomes with exceptional client service and team success.
Requirements
- Proven experience in a senior client leadership, business director, or account leadership role within media environments.
- Strong client partnership skills with the ability to influence and build credibility with senior stakeholders.
- Experience leading complex accounts and managing cross-functional teams.
- Demonstrated commercial acumen and an understanding of how to drive business growth through client partnerships.
- A solutions‑focused mindset - you anticipate needs, spot issues early, know when to escalate them, and take ownership.
- Comfort working in a dynamic environment where plans evolve and priorities shift – you are unflappable, know how to keep a cool head and lean in with a positive mindset.
- Excellent communication, storytelling and presentation skills.
- Strong knowledge of media, marketing and digital ecosystems.
- Strategic thinking paired with the ability to translate ideas into actionable plans.
- A collaborative leadership style that empowers teams and fosters high performance.
- Curiosity, adaptability and a passion for developing people and building meaningful relationships.
Skills
- Client leadership
- Business development
- Account management
- Media strategy
- Communications strategy
- Team leadership
- Mentoring
- Integrated planning
- Data analysis
- Commercial acumen
- Strategic thinking
- Presentation skills
- Storytelling
Location
- Australia
Work Type
- Flexible working
- Working your way with us
Experience Level
- Senior Account Director
- Account Director
Benefits
- Wholeself program supporting physical, mindful, and financial wellbeing
- Creative, lively, and rewarding office environment
- Publicis Liberté flexibility approach
- Access to Global AI Platform Marcel
- Extensive Learning & Development opportunities
- Career Conversations program
- Diversity, Equality, and Inclusion initiatives
- Birthday Leave
- Flexible Public Holidays
- Additional 5 days of leave after 2 years of service
- Work Your World program (work from anywhere for up to 6 weeks per year)
- Parental leave policy
- Access to Sonder (wellbeing technology platform)
- Supportive culture for employees with life-threatening illnesses
About the Company
- Marketing today is complex, fast‑moving and under constant pressure - but that’s where we do our best work.
- At Starcom, we believe progress comes from focus. In a world of endless data, accelerating technology and constant change, we help brands move beyond what they could do and concentrate on what they should do to drive real growth.
- Our Focus Framework gives our people the clarity to identify the audiences, ideas, media, and metrics that matter most - turning complexity into impact and ambition into results.
- If you’re motivated by smart thinking, meaningful collaboration, and the opportunity to make a real difference, you’ll find your unfair advantage here.
- Starcom. Focus For Growth.
- Be a part of the Publicis Groupe family, recent winner of the Employer of Choice Awards and one of the world's most progressive and dynamic modern communications businesses.
Equal Opportunity
- If you don't tick every box in this ad, please don't rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who share our values of inclusion, collaboration, adaptability, fearlessness, and integrity rather than ticking boxes — so if this role resonates with you, please apply.
- Diversity. Inclusion. Equity. More than just words; these are part of our DNA. At Publicis Groupe, we are committed to the inclusion and recognition of all people regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status, and religious affiliation. We believe that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate. We value diversity and the skills, knowledge, and experience that difference brings to our culture and solutions.
- Uniqueness is powerful; without it, we wouldn't be where we are today. So be you — we like it that way.
- We are committed to providing reasonable adjustments for people with disability or those that require additional support throughout the application process. If you need any assistance or adjustments, please contact us via recruitmentpublicisgroupe.com; your personal information will be kept confidential.
