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About the Role

We are seeking individuals with customer service experience or a passion for working in the fast-paced football environment. The ideal candidate will be well-presented, engaging, and committed to ensuring guests have a smooth entry to the stadium while prioritizing safety and security.

Responsibilities

• Provide excellent service to Home and Away supporters.
• Attend match briefings to understand ticketing arrangements.
• Ensure the area around the turnstile is clear and operates freely.
• Report any obstructions, hazards, or found articles to the Stand Supervisor immediately.
• Reconcile turnstile admits and complete the turnstile docket.
• Operate the ticket scanning device correctly.
• Attend required counting procedures after turnstile closure.
• Comply with instructions from the Stand Supervisor.
• Perform other duties as required by the line manager.
• Uphold and promote the Club’s policies and procedures, including Health and Safety, Safeguarding, and Equal Opportunities.

Requirements

• A can-do attitude and willingness to help the team.
• Immaculate grooming standards and overall appearance.
• Excellent interpersonal skills.
• Polite and courteous demeanor.
• Must undergo a comprehensive background check, including an Enhanced Disclosure and Barring Service (DBS).

Skills

• Customer service
• Interpersonal skills
• Communication

Location

• Selhurst Park Stadium, SE25 6PU

Work Type

• 0-hour
• Casual Contract

Salary/Compensations

• £13.15

About the Company

• Crystal Palace Football Club is a Premier League Football Club with over 160 years of history.
• We operate across Selhurst Park Stadium, our London office, and our Training Ground/Academy.
• We foster an atmosphere and culture of high standards, professionalism, and a strong work ethic.
• We are committed to growth, diversification, and building our teams on and off the pitch.

Equal Opportunity

• Equality, Diversity & Inclusion are integral to our working environment, ensuring all staff feel appreciated and welcomed.
• We promote good relations and practices towards different groups and celebrate diversity in employment opportunities.
• We are committed to attracting, recruiting, and retaining talented candidates, ensuring everyone has an equal opportunity to engage with the club.
• We are a Disability Confident Employer and guarantee an interview to disabled applicants who meet essential criteria.
• We are committed to safeguarding and ensuring the welfare and protection of children and vulnerable people.