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About the Role

Join our Enterprise Strategy & Transformation team to shape the future of global commerce. This role partners with senior stakeholders to define priorities, solve cross-functional challenges, and drive execution by identifying opportunities to improve performance, streamline processes, and enhance customer outcomes.

Responsibilities

• Work across core business systems and processes to ensure effective day-to-day operations.
• Investigate issues, identify root causes, and contribute to sustainable improvements.
• Build a strong understanding of data, systems, and process connections across the business.
• Analyze data and stakeholder input to identify trends, risks, and opportunities.
• Translate analysis into clear, practical recommendations for decision-making.
• Support the development of business cases and performance insights.
• Support the delivery of transformation initiatives and business-as-usual improvements.
• Gather and document requirements, track actions, and drive execution.
• Identify inefficiencies and improvement opportunities with clear business value.
• Collaborate with cross-functional teams to maintain alignment and momentum.
• Support change activities, including communication and adoption.

Requirements

• 2-4 years of experience in business analysis, consulting, or operational roles.
• Ability to break down complex problems and structure clear solutions.
• Comfortable working across teams in a fast-paced, evolving environment.

Skills

• Strong analytical skills with the ability to interpret data and generate actionable insights.
• Experience working with stakeholders to gather requirements and support delivery.
• Strong communication skills with confidence presenting to a range of stakeholders.
• Proficiency in Excel, PowerPoint, and process mapping tools (e.g. Visio).
• Familiarity with process improvement approaches (e.g. Lean principles).
• Strong organization and prioritization skills, with the ability to manage multiple workstreams.
• Proactive, solutions-focused mindset with a strong sense of ownership.

Experience Level

• Senior

About the Company

• Globalpayers think like a client, act like an owner and win as one team.
• We’re curious and innovative – always finding better ways to deliver impact.
• We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.