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About the Role

Ares is seeking a professional to oversee the day-to-day operations and management of logistics facilities, manage asset performance from an owner's perspective, and serve as the primary relationship manager for tenants. This role involves developing and implementing value-enhancement initiatives, providing operational expertise to new development projects, and supporting ESG initiatives.

Responsibilities

Oversee the day-to-day operations and management of logistics facilities across the portfolio.
Manage asset performance from an owner's perspective, focusing on operational excellence, customer satisfaction, and long-term value creation.
Monitor property operations and identify opportunities to improve efficiency, service quality, and asset performance.
Partner with facility management providers to ensure effective building operations and maintenance.
Serve as the primary relationship manager for tenants and customers throughout the lease lifecycle.
Support customer onboarding, ongoing tenant engagement, renewals, and retention initiatives.
Understand customer business requirements and develop solutions that enhance tenant satisfaction and long-term occupancy.
Build trusted partnerships with customers and proactively address operational challenges and opportunities.
Develop and implement value-enhancement initiatives designed to improve asset competitiveness and increase NOI.
Identify opportunities to maximize revenue and enhance the operational performance of existing properties.
Participate in planning and execution of capital improvement programs and asset enhancement projects.
Support the development and implementation of new services and operational initiatives that create additional value for customers and stakeholders.
Provide operational expertise and customer insights to new development projects.
Partner with Development, Leasing, Investment Management, Construction, and other internal teams to optimize project planning and execution.
Contribute operational feedback to support future product design, functionality, and customer experience improvements.
Participate in cross-functional initiatives that support portfolio growth and operational excellence.
Support and drive ESG initiatives, including renewable energy solutions, sustainability programs, and community engagement activities.
Participate in large-scale mixed-use logistics developments and town management initiatives, including ALFALINK projects.
Collaborate with local communities, municipalities, and external stakeholders to strengthen community relationships and create shared value.
Identify new opportunities to generate revenue through sustainability and operational solutions.
Manage third-party facility management companies and service providers.
Monitor vendor performance and ensure operational standards are consistently achieved.
Coordinate with a wide range of stakeholders to successfully execute operational, capital, and strategic initiatives.
Support project delivery through effective communication and stakeholder engagement.

Requirements

Minimum 3 years of professional experience.
Experience in the management and operation of commercial real estate assets, including logistics, office, retail, industrial, or similar properties.
Alternatively, experience in facility management or building operations within a logistics or related industry.
Bachelor's degree or above.
Asset Management experience involving operational oversight of commercial real estate assets.
Experience managing repairs, maintenance programs, or construction-related projects.
Experience in B2B solution sales or client relationship management.
Real Estate Transaction Specialist (Takken) certification.
Experience working in owner-side property management environments.
Strong ownership mentality and ability to take initiative.
Excellent interpersonal and communication skills.
Capability to influence stakeholders and drive projects forward.
Strong analytical and problem-solving abilities.
Ability to balance operational execution with strategic thinking.
Collaborative team-oriented mindset.
Strong organizational skills and attention to detail.
Ability to manage multiple priorities in a fast-paced environment.

Skills

Property Operations
Asset Management
Customer Relationship Management
Value Creation
Strategic Initiatives
Development
Cross-Functional Collaboration
ESG
Community Engagement
Vendor Management
Stakeholder Management
Interpersonal skills
Communication skills
Analytical skills
Problem-solving abilities
Organizational skills
Attention to detail

Experience Level

Minimum 3 years of professional experience

Education Level

Bachelor's degree or above

About the Company

Over the last 20 years, Ares’ success has been driven by our people and our culture.
Our team is guided by our core values – Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy – and our purpose to be a catalyst for shared prosperity and a better future.
Through our recruitment, career development and employee-focused programming, we are committed to fostering a welcoming and inclusive work environment where high-performance talent of diverse backgrounds, experiences, and perspectives can build careers within this exciting and growing industry.