Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
About the Role
Manage a portfolio of complex and high-value subsidence claims from notification to conclusion, requiring expertise in diagnosis, mitigation, and repairs. Work within the award-winning Subsidence Services Division, collaborating with team members and service providers.
Responsibilities
- Manage a portfolio of domestic and commercial complex and high value subsidence claims from notification to conclusion
- Diagnose, mitigate, and repair subsidence issues
- Communicate with other team members and service providers
Requirements
- A full UK Driving Licence is essential
- Must have a chartered building professional qualification (e.g., MCIOB, MRICS, MICE)
- Ideally possess an insurance qualification (e.g., CILA or CII)
- Comprehensive expertise in identifying and diagnosing structural defects and subsidence in buildings
- Understanding of prevention methods to halt ongoing damage
- Proficiency in applying effective repair techniques, particularly for subsidence-related issues and drainage systems
- Experience in insurance claims handling is essential
- Ability to make decisions
- Ability to deliver excellent customer service
- Ability to communicate effectively with empathy
Skills
- Diagnosis
- Mitigation
- Repairs
- Structural defect identification
- Subsidence identification
- Damage prevention
- Repair techniques
- Drainage systems
- Insurance claims handling
- Decision making
- Customer service
- Effective communication
- Empathy
Location
- UK wide
Work Type
- Permanent
- Flexible working from our office or your home
- Hybrid
Experience Level
- Wide range of subsidence experience
- Experience in complex and large loss claims
Education Level
- Chartered building professional qualification (e.g., MCIOB, MRICS, MICE)
- Insurance qualification (e.g., CILA or CII)
Salary/Compensations
- Competitive salary taking into account skills, experience and qualifications
Benefits
- Fully funded company vehicle or cash in lieu allowance
- A Self Invested Personal Pension Scheme (SIPP)
- Appropriate incentive (bonus) scheme
- Holiday allowance of 25 days plus bank holidays
- Private healthcare plan (including pre-existing conditions)
- Life assurance
- Employee assistance programme for employee wellbeing
- Wellbeing and digital GP apps
- Group Income Protection
- Voluntary flexible benefits – green car scheme, health assessment, travel insurance, dental cover, cycle to work scheme, season ticket loan
- Discounts on various products and services
- Comprehensive training and development program
- More than 15,000 courses on demand
- Training specific to roles
- Opportunities to continue formal education
About the Company
- Sedgwick is a company where colleagues work every day for people around the world who are facing the unexpected.
- Sedgwick has a caring culture and offers work-life balance.
- Sedgwick works behind the scenes for some of the UK's most trusted insurance brands helping to resolve millions of claims every year.
- Sedgwick University is the industry's most comprehensive training and development program.
- Sedgwick is a community passionate about making a difference, where every role contributes to a larger mission of protecting people and businesses.
Equal Opportunity
- Zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.