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About the Role

Sompo has a unique opportunity for a Credit Controller (12-Month Fixed-Term Contract) in our Finance Operations team. The Credit Control team is a key component of our International Insurance Division and works closely with external parties and internal teams to resolve cash and credit control challenges, maintaining customer service and profitability.

Responsibilities

• Pro-active credit control
• Ensure overdue/late accounts are followed up and escalated to management
• Follow up on action points/escalations from review meetings and update Line manager
• Analyse and review trends and provide recommendation to reduce the overdue debt in consultation with Line manager
• Allocate signings to receivables
• Handle and follow up on any queries from the collections operation including cash allocation
• Allocate IPT/Taxes and follow up queries with Tax Department
• File documentation, activity as required
• Timely investigation and resolution of challenging accounts/cedants
• Collaborate with Finance, underwriting, claims departments, brokers, and clients to resolve any queries or technical issues
• Ad hoc duties as directed by Line Manager

Requirements

• Experience in a similar role within the Lloyds Insurance/reinsurance market is essential
• Experience of credit control in the Insurance sector
• Experience of Aged Debt Reporting and analysis is essential
• Strong Excel skills at Proficient Level (including macros) are essential
• Strong grasp of business processes and systems
• Ability to work on own initiative
• Ability and confidence to challenge existing procedures and use of system
• Strong technical skills including credit control skills
• Good understanding of Bureau systems and procedures
• Knowledge of London Insurance and Reinsurance products would be an advantage
• Awareness of Sox Controls is desirable but not essential
• Associate or member of the Chartered Institute of credit management is desirable but not essential

Skills

• Excel skills at Proficient Level (including macros)
• Credit control skills

Location

• London

Work Type

• 12-Month Fixed-Term Contract
• Onsite

Experience Level

• Mid-level

Education Level

• Associate or member of the Chartered Institute of credit management is desirable but not essential

Benefits

• Health & Wellness Benefits
• Retirement & Savings Plans
• Global Parental Leave & Adoption Assistance
• Employee Assistance Program
• Tuition Reimbursement & Professional Qualification benefits

About the Company

• At Sompo, our shared purpose is to create meaningful value for clients, communities, and each other. We strive to foster a workplace where everyone feels respected, included, and empowered to excel. As a global organization, we embrace diversity and champion equal opportunity. Guided by our core values—Accountability, Agility, Collaboration, Development, and Integrity—we build trust and support one another to achieve our goals worldwide.

Equal Opportunity

• Employment decisions are based on qualifications, merit, and organizational need, and we strive to ensure equitable access to opportunities so everyone can do their best work. If you need an accommodation for any part of the application process, please contact the recruiter in charge.