Demand Generation Ops Director at Visa | GB | Rezi

Demand Generation Ops Director at Visa

Demand Generation Ops Director

Visa · GB

5 days ago

Demand Generation Ops Director

Visa · GB

5 days ago
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About the Role

This strategic leadership role drives audience-centric demand generation, account-based marketing (ABM), lead-to-revenue operations, marketing performance, and Martech/AI adoption across Europe. The position sits at the intersection of Marketing, Sales, and Technology, ensuring B2B marketing investments yield measurable pipeline and revenue.

Responsibilities

  • Own and evolve audience-centric demand generation strategies across Europe.
  • Establish frameworks for target account selection, segmentation, buying group targeting, campaign planning, and performance optimization.
  • Lead the scale-up of ABM capabilities, developing repeatable frameworks for 1:1 and 1:Few programs.
  • Drive measurable contribution to sales and revenue pipeline through ABM initiatives.
  • Define and improve lead management processes, routing, SLAs, nurturing strategies, and reporting frameworks.
  • Leverage data, automation, and AI to accelerate speed-to-revenue and enhance decision-making.
  • Strengthen the connection between Marketing and Digital Sales with clear lead handoff SLAs.
  • Ensure MQLs are campaign-ready and establish structured feedback loops with BDR managers and Sales Operations.
  • Establish regular MQL performance reviews and support BDR enablement.
  • Align outbound campaigns, TAL updates, and signal routing with Digital Sales outreach plans.
  • Establish standardized measurement frameworks combining campaign performance, media effectiveness, first-party data, intent signals, and business outcomes.
  • Explore and scale AI-enabled reporting and analytics capabilities.
  • Drive regional adoption of marketing technology and AI platforms.
  • Establish governance, process consistency, transparency, and operational excellence across teams, agencies, and partners.
  • Act as a trusted partner to Marketing, Sales, Digital Sales, Analytics, and Technology stakeholders.
  • Influence without authority in a matrixed environment.
  • Enable teams through frameworks, training, best practices, and thought leadership on ABM, AI, lead-to-revenue, and modern demand generation.

Requirements

  • Significant experience in B2B demand generation, ABM, marketing operations, or revenue marketing leadership roles.
  • Proven success driving pipeline growth, sales alignment, and measurable business outcomes across complex, matrixed organizations.
  • Experience influencing senior stakeholders and leading cross-functional initiatives across Marketing, Sales, and Technology.
  • Financial services, payments, fintech, or technology industry experience preferred.
  • Deep understanding of demand generation, ABM, lead management, audience segmentation, buying-group marketing, and pipeline acceleration.
  • Experience developing scalable frameworks, operating models, and playbooks that drive commercial impact.
  • Strong knowledge of target account strategies, sales motions, and lead-to-revenue processes.
  • Strong analytical mindset with experience leveraging data, measurement, automation, and AI capabilities to improve marketing performance.
  • Working knowledge of marketing automation, CRM, analytics, and ABM technology platforms.
  • Ability to translate insights into actionable recommendations and business decisions.
  • Strategic leader capable of balancing long-term capability building with near-term commercial priorities.
  • Effective communicator and collaborator with a track record of driving change through influence and enablement.
  • Comfortable operating in fast-paced environments, bringing structure, clarity, and accountability.
  • Experienced people leader with a focus on talent development, operational excellence, and continuous improvement.

Skills

  • Demand Generation
  • Account-Based Marketing (ABM)
  • Marketing Operations
  • Revenue Marketing
  • Lead Management
  • Audience Segmentation
  • Buying-Group Marketing
  • Pipeline Acceleration
  • Data Analysis
  • Marketing Automation
  • CRM
  • Analytics
  • AI Capabilities
  • Martech Adoption
  • Stakeholder Management
  • Cross-functional Leadership
  • Change Management
  • Talent Development
  • Operational Excellence

Location

  • Europe

Work Type

  • Hybrid (at least 3 days in office)

Experience Level

  • Director
  • Leadership

About the Company

  • Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories.
  • Dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
  • At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.
  • Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Equal Opportunity

  • Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
  • Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.