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About the Role
As a Kitchen Leader at Pret a Manger, you will ensure the consistent preparation of delicious food that meets high standards, while leading and inspiring your team to deliver excellence. You will act as a role model, promoting Pret’s core values and maintaining a safe, clean, and compliant kitchen environment. You will manage stock counts and complete administrative tasks accurately to support smooth operations. Working closely with Managers, you will help oversee shift performance, resolve issues quickly, and ensure every customer enjoys a fresh and satisfying experience.
Responsibilities
- Ensure consistent preparation of delicious food meeting high standards
- Lead and inspire the team to deliver excellence
- Act as a role model, promoting Pret’s core values
- Maintain a safe, clean, and compliant kitchen environment
- Manage stock counts
- Complete administrative tasks accurately
- Oversee shift performance
- Resolve issues quickly
- Ensure every customer enjoys a fresh and satisfying experience
Requirements
- Lead with purpose—driving team performance, protecting profit, and keeping customers happy through high standards and great energy
- Be kind, honest and generous
- Bring genuine warmth and your authentic self to work
- Share passion for exceptional customer service
- Spread joy every day
- Initial phone screening
- 60-minute shop-based interview with the General Manager and the team
Skills
- Leadership
- Food preparation
- Team motivation
- Customer service
- Stock management
- Administrative tasks
- Problem-solving
Location
- Friars House, 157-168 Blackfriars Road, London SE1 8EZ GBR
Work Type
- Full time
- 35 hours per week
Experience Level
- Kitchen Leader experience implied
Education Level
- Apprenticeships Level 3 available
Salary/Compensations
- £15.35 per hour (inclusive of mystery shopper bonus)
- Additional £5 per hour for shifts started between 3-5am
Benefits
- 28 days annual leave (pro-rata if part-time)
- Pension scheme
- Life Assurance at 3x annual salary
- Virtual GP
- Healthcare cash plan
- Free food and drink while working
- Club Pret Membership (50% off food and up to 5 free Barista-made drinks a day)
- Loyalty award after 5, 10, 15, 20 years’ service
- Regular rewards and recognition
- Marketplace discounts on shopping, travel, fitness, dining, tech and more
- Flexible working hours
- Comfy free shoes
About the Company
- Pret is a proud maker of delicious food, organic coffee, and big ideas across 750+ shops in 20+ countries.
- Roles in Pret shops offer huge opportunities for growth.
- Pret is where passionate, hardworking people find the confidence and skills they need to grow and choose their unique paths.
- 80%+ of Managers and 20% of Support Centre teams started on the shop floor.
- We offer lots of opportunities for learning, including fully funded professional qualifications and internal transfer opportunities.
- Our work is fast paced with lots of variety.
- We make a difference through The Pret Foundation, tackling homelessness, reducing food waste, and creating positive change.
- Our values are: Happy Teams Happy Customers, Amazing Standards Every day, Never Standing Still, Doing The Right Thing.
Equal Opportunity
- Everyone is welcome at Pret.
- We encourage applications from underrepresented groups, including women, people with disabilities, neurodiversity, ethnic minorities, and the LGBTQ+ community.
- Please let our recruitment team know if you need any adjustments or support during the recruitment process.