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About the Role

As a Kitchen Leader at Pret a Manger, you will ensure the consistent preparation of delicious food meeting high standards, while leading and inspiring your team to deliver excellence. You will act as a role model, promoting Pret’s core values and maintaining a safe, clean, and compliant kitchen environment. You will manage stock counts and complete administrative tasks accurately to support smooth operations. You will help oversee shift performance, resolve issues quickly, and ensure every customer enjoys a fresh and satisfying experience.

Responsibilities

Ensuring the consistent preparation of delicious food that meets our high standards
Leading and inspiring your team to deliver excellence every day
Acting as a role model, promoting Pret’s core values
Maintaining a safe, clean, and compliant kitchen environment
Managing stock counts
Completing administrative tasks accurately to support smooth operations
Helping oversee shift performance
Resolving issues quickly
Ensuring every customer enjoys a fresh and satisfying experience

Requirements

Be kind, honest and generous
Bring genuine warmth and your authentic self to work every day
Share our passion for exceptional customer service
Spread joy every day
Lead with purpose—driving team performance, protecting profit, and keeping customers happy through high standards and great energy
Initial phone screening
60-minute shop-based interview with the General Manager and the team

Skills

Leadership
Team management
Customer service
Stock management
Administrative tasks
Problem-solving
Communication

Location

133 Houndsditch, London, London EC3A 7BX GBR

Work Type

Part time
16 hours per week
Flexible working hours

Experience Level

Experience needed

Education Level

Apprenticeships Level 3

Salary/Compensations

Hourly rate is £15.35 (inclusive of mystery shopper bonus)
Earn an extra £5 per hour for any shift started between 3-5am

Benefits

28 days annual leave (pro-rata if you're part-time)
Pension scheme
Life Assurance at 3x annual salary
Virtual GP
Healthcare cash plan
Free food and drink while you’re working
Club Pret Membership (giving you 50% off food and to 5 free Barista-made drinks a day)
Loyalty award after 5, 10, 15, 20 years’ service
Regular rewards and recognition for amazing standards
Access marketplace discounts on shopping, travel, fitness, dining, tech and more
Comfy free shoes to wear on shift
Opportunities for learning
Fully funded professional qualifications
Internal transfer opportunities

About the Company

Proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries.
Pret is where passionate, hardworking, wonderful people find the confidence and skills they need to grow and choose their unique paths.
80%+ of our Managers and 20% of our Support Centre teams (including our CEO, Pano) started on the shop floor.
Our work is fast paced with lots of variety, you’ll build a diverse skill set and learn a lot!
We’re proud to make a difference through The Pret Foundation, from tackling homelessness to reducing food waste and creating positive change for people and communities.
Happy Teams Happy Customers
Amazing Standards Every day
Never Standing Still
Doing The Right Thing

Equal Opportunity

Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong.
We encourage applications from underrepresented groups, including women, people with disabilities, neurodiversity, ethnic minorities, and the LGBTQ+ community.
Please let our recruitment team know if you need any adjustments or support during the recruitment process – your experience matters to us.