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About the Role

Provides for the basic needs, health, and safety of residents, supporting youth in a nurturing environment during their placement within the centers.

Responsibilities

• Provide continuous supervision of youth in residential and community settings to ensure their health, safety, and well-being.
• Utilize Trauma-Informed Care (TCI), behavior management, and crisis intervention techniques to support residents and respond effectively to challenging situations.
• Document critical incidents, communicate resident concerns, complete required reports, and collaborate with clinical, medical, and program staff.
• Maintain a safe, secure, and hazard-free living environment by conducting routine inspections and reporting safety concerns.
• Assist residents with activities of daily living, including personal care, life skills, household responsibilities, and healthy routines.
• Plan, supervise, and participate in recreational, educational, and therapeutic activities, including transporting residents in agency vehicles when authorized.
• Implement Positive Behavioral Interventions and Supports (PBIS) while modeling the agency's core values of Respect, Responsibility, Safety, and Positive Behavior.
• Build supportive relationships with residents, address individual needs, and refer concerns to appropriate program staff while maintaining confidentiality.
• Demonstrate professionalism through punctuality, appropriate conduct, adherence to agency policies, participation in treatment teams, and responsible stewardship of agency resources.
• Participate in required training and professional development while supporting the agency's mission, values, and commitment to high-quality resident care.

Requirements

• High School Degree/GED
• Valid driver’s license tri-state area (NYS Preferred) with a safe driving record as determined by NYS Department of Motor Vehicles
• Experience in a Residential Treatment Center working with adolescents.
• Authorized to work in the U.S.
• Ability to work in-person in New York City (NYC)
• Ability to travel to other Rising Ground Sites (if required)

Skills

• Trauma-Informed Care (TCI)
• Behavior management
• Crisis intervention techniques
• Positive Behavioral Interventions and Supports (PBIS)

Location

• New York City (NYC)

Work Type

• Full-time
• Residential Facility/Field

Experience Level

• Experience in a Residential Treatment Center working with adolescents

Education Level

• High School Degree/GED

Benefits

• Health, dental, and vision insurance
• 401(k) with company match
• PTO policy (11 Paid Holidays, Paid Sick Time, Paid Vacation & Paid Personal Days)
• Remote / flexible work options (If applicable)

About the Company

• Founded as an orphanage in 1831, Rising Ground has been at the forefront of evolving community needs.
• Driven by the belief that each of us can thrive when life has hope and opportunity, Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity.
• Each year, Rising Ground is a positive force in the lives of more than 72,000 individuals annually.
• We do this through 101 programs across 138 sites, throughout New York City and Westchester.
• Our strong belief and commitment to diversity is shown not just through our work with supported persons but is integral to the building of a strong staff that reflects the communities we serve.
• Rising Ground is headquartered in New York City.

Equal Opportunity

• It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.