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About the Role
Equinix Incubation is building agentic systems to manage the software delivery lifecycle end-to-end. We are hiring Staff and Senior Staff Engineers to develop these agents and their supporting platform, focusing on designing, shipping, and hardening production agents that colleagues globally can trust with real delivery work.
Responsibilities
- Design, build, and ship LLM-powered agents for intake triage, estimation, requirements, technical design, coding, testing, release, and operations.
- Engineer scaffolding for agent dependability, including tool use via MCP, agent-to-agent handoffs (A2A), event-driven orchestration, and deep Jira/enterprise system integration.
- Build on Equinix's enterprise AI platform, focusing on AI gateway, orchestration, audit, and access control with security and privacy by design.
- Design and automate eval suites to measure agent output quality, making passing evals the release gate for agents.
- Define guardrails, human-in-the-loop approval points, review thresholds, and escalation paths for agent autonomy.
- Instrument agent behavior for quality, latency, cost, and adoption; identify failure patterns and tune prompts, context, and configurations.
- Build knowledge layers for agents, including retrieval over process libraries, decision histories, code, and delivery data.
- Establish reusable prompt patterns, context standards, and agent configurations for adoption by other teams.
- Own agents throughout their lifecycle, including instructions, context freshness, performance monitoring, feedback, and retirement.
- Contribute to the orchestrator, persona consoles, and dashboards that enable human command of agent-led delivery.
- Dogfood relentlessly by using agents to build agent systems and feeding learnings back into the platform.
- Apply strong engineering craft in architecture, code quality, testing, CI/CD, and cloud-native design.
Requirements
- 6+ years (Staff) or 9+ years (Senior Staff) of professional software engineering experience with a record of shipping and operating production systems.
- Hands-on experience building LLM-powered applications or agents, including prompt and context engineering, tool calling, retrieval, or multi-agent workflows.
- Experience designing evaluations for AI systems, or strong test-engineering instincts applied to non-deterministic software.
- Strong proficiency in Python or TypeScript.
- Solid API, microservices, and event-driven architecture skills.
- Fluency with modern engineering practices: Git, automated testing, CI/CD, observability, and cloud platforms.
- Sound judgment regarding automation trust and human review needs, with effective communication skills to explain reasoning.
Skills
- Python
- TypeScript
- API
- Microservices
- Event-driven architecture
- Git
- Automated testing
- CI/CD
- Observability
- Cloud platforms
- Prompt engineering
- Context engineering
- Tool calling
- Retrieval
- Multi-agent workflows
- Agent frameworks
- MCP
- A2A
- Anthropic APIs
- OpenAI APIs
- Bedrock
- Vertex
- LangGraph
- Developer platforms
- Orchestration systems
- SDLC tooling
- Jira integration
- GitHub integration
- ServiceNow integration
- Knowledge engineering
- Embeddings
- Enterprise knowledge graphs
- Responsible AI governance
Location
- Canada - Toronto Office
Work Type
- Full-time
Experience Level
- Staff
- Senior Staff
Salary/Compensations
- 131,000 - 181,000 CAD / Annual
Benefits
- Employee Assistance Program
- Insurance (healthcare, life, disability, optional)
- Retirement/savings plans (DCPP, RRSP, TSFA)
- Vacation and Paid Holidays
- Personal time
About the Company
- Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable innovations that enrich work, life and planet.
- We are a place where tech thinkers and future builders turn bold ideas into breakthrough experiences.
- We welcome unique perspectives and encourage challenging assumptions, uncovering bias, and removing barriers.
Equal Opportunity
- Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
- Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.
- All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
- We use artificial intelligence in our hiring process.