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About the Role

Rillet is an AI-native ERP that helps accounting and finance teams run numbers with speed, accuracy, and insight. This role is crucial for transitioning Rillet to its next company phase, working directly with leadership to help prospects evaluate Rillet as their next ERP and build the foundation for future GTM strategies.

Responsibilities

• Address technical questions from potential customers during the sales cycle.
• Understand customer business requirements and existing technology stack.
• Clearly articulate how Rillet will be integrated and improve customer processes.
• Answer the majority of technical questions immediately.
• Set up sandbox environments and tailor data for customer use cases.
• Deliver high-impact sales demonstrations, adapting to customer needs.
• Act as a consultant during the customer's purchase process.
• Provide front-line prospect feedback to founders and product teams.
• Experiment with different demo styles and write thoughtful customer follow-ups.
• Become a responsive advisor to prospective customers.
• Represent Rillet with high customer empathy and structured problem-solving.
• Market to users with high finance and accounting proficiency.

Requirements

• 3+ years of industry accounting experience, including revenue recognition, month-end close, and multi-entity consolidation.
• 2+ years of experience supporting the sales cycle with implementation and/or customer support for accounting/financial solutions.
• Knowledge of the ecosystem of tools in the office of the CFO.
• Excellent communicator capable of making complex concepts easy to understand.
• Ability to write and speak conversationally.
• Ability to thrive in a dynamic and fast-paced environment with high attention to detail.
• CPA certification or having started a career in audit is a plus.

Skills

• Sales cycle support
• Implementation
• Customer support
• Accounting software
• Financial solutions
• CFO tool ecosystem
• Communication
• Complex concept explanation
• Conversational writing and speaking
• Problem-solving
• Customer empathy

Location

• NYC
• San Francisco
• Remote

Work Type

• Hybrid
• Remote

Experience Level

• 3+ years of industry accounting experience
• 2+ years of sales cycle support experience

Education Level

• CPA certification or audit background is a plus

Salary/Compensations

• Competitive Pay
• Strong salaries plus equity

Benefits

• Top-tier health and dental insurance
• Premiums partially or fully covered
• 90% coverage for dependents
• Flexible PTO
• 9 company-wide holidays
• Team offsites

About the Company

• Rillet serves accounting and finance teams with an AI-native ERP.
• Customers are the financial brains of their companies.
• Rillet's ERP features a unified source-of-truth data model, hundreds of native integrations, automated workflows, multi-entity consolidation, and specialized AI agents.
• Achieves a consistently perfect customer satisfaction score.
• High-growth AI customers like Mercor and Function Health use Rillet.
• Raised $100M from investors including Sequoia, a16z, Iconiq, Oak HC/FT, and First Round.
• Operates at a fast pace requiring intelligence, extreme speed, agency, and flexibility.
• Successful employees internalize missions, design strategies, and deliver results.
• Work revolves around customers and delivering important things.
• Values in-person collaboration.