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About the Role

Support the Data Protection Officer in ensuring ING meets its obligations under the Australian Privacy Act, Australian Privacy Principles, GDPR, and global privacy frameworks. This role involves advising on privacy queries, data breaches, risk assessments, and promoting a culture of privacy-by-design.

Responsibilities

Support the Data Protection Officer to ensure ING meets its obligations under the Privacy Act, APPs, GDPR (where applicable), and ING’s global policies.
Act as a key point of contact for privacy queries across Retail, Business Banking, Wholesale, Technology and Operations teams.
Provide expert advice on individual rights requests, complex customer complaints, and matters escalated to regulators or external dispute bodies.
Challenge and review personal data processing activities, including Privacy Impact Assessments (PIAs), outsourcing risk assessments, and data retention practices.
Assess suspected data breaches, advise on regulatory notifications, and support remediation activities.
Interpret and advise on ING’s internal privacy frameworks, including GPDP and GDPP.
Monitor and independently test controls, processes, and systems to ensure ongoing compliance with privacy obligations.
Review vendor and third‑party arrangements to ensure appropriate data protection requirements are met.
Develop and deliver privacy and data retention training and awareness sessions across the business.
Prepare regular reporting for local and global leadership teams.

Requirements

3–5 years’ experience in data protection, privacy compliance, legal advisory or related fields.
Strong understanding of the Privacy Act, Australian Privacy Principles, and working knowledge of GDPR.
Experience with privacy risk assessments, PIAs, data breach management, vendor due diligence, and privacy governance frameworks.
Familiarity with (or desire to learn) AI governance, security, and broader IT ecosystems.
Strong stakeholder engagement skills with the confidence to challenge, advise, and influence across business units and senior levels.
Excellent analytical, problem‑solving, and communication skills with the ability to translate complex privacy laws into actionable business guidance.
Collaborative, proactive, and comfortable navigating ambiguity in a fast‑paced environment.

Skills

Data protection
Privacy compliance
Legal advisory
Privacy Act
Australian Privacy Principles
GDPR
Privacy risk assessments
PIAs
Data breach management
Vendor due diligence
Privacy governance frameworks
AI governance
Security
IT ecosystems
Stakeholder engagement
Analytical skills
Problem-solving skills
Communication skills

Location

Australia

Work Type

Full-time

Experience Level

3-5 years

Education Level

University degree in Law or a related field
Privacy certifications (e.g., CIPP, CIPM) highly regarded

Benefits

Discounted ING Health Insurance
An additional Rest Day to support your wellbeing
An IMPACT Day to volunteer on approved sustainability activity

About the Company

At ING, we want to make life simpler and more worthwhile – for everyone who banks with us, for the people who work with us, and the community at large, too.
ING has built a culture that’s fun, friendly and supportive, encouraging individuality and allowing employees to be themselves.
The company provides freedom to think differently, take ownership of work, and make things happen, with opportunities for career growth through its global network.
ING is a WGEA Employer of Choice for Gender Equality and a certified Family Inclusive workplace.