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About the Role
Murphy AI deploys voice AI agents that help banks collect debt. We’ve built a fully-fledged platform designed to optimize recovery rates while maintaining respectful and personalized communication. Our advanced automation streamlines the process of collecting overdue invoices for banks and other industries, providing a seamless and effective solution. Our AI-powered agents adapt instantly, engaging with debtors across channels like voice, messengers, email and sms to maximize results while preserving trust. By combining advanced artificial intelligence with powerful automation, we’re setting a new standard for how businesses recover payments. As a fast-growing startup that has already made an impact within less than a year in the market, we are building a talented team to scale our operations and drive our vision forward.
Responsibilities
- Own the contact strategy, determining who Murphy contacts, when, how often, and on which channel to maximize recovery within legal limits.
- Model the debtor using propensity and uplift models to predict who will pay or respond to specific communications.
- Optimize contact strategies through A/B tests and bandits on live traffic, focusing on timing, cadence, voice, and negotiation policy.
- Collaborate with product, engineering, and commercial teams to define solutions and improve key business metrics.
Requirements
- 3+ years of experience shipping ML models that ran in production and moved business metrics.
- Expertise in Python and comfortable working within a production codebase (Python for ML/AI services, TypeScript, AWS, PostgreSQL).
- Proficiency in statistics, including experimental design, causal inference, and measuring the real effect of actions.
- Experience designing, running, and interpreting A/B tests or bandits on live traffic.
- Ability to translate model outputs into actionable decisions and explain them to stakeholders.
Skills
- Machine Learning
- Python
- Statistics
- Experimental Design
- Causal Inference
- A/B Testing
- Bandits
- Production Codebases
- AWS
- PostgreSQL
- TypeScript
Location
- Hybrid
Work Type
- Hybrid
- Full-time
Experience Level
- 3+ years
Education Level
- Degree in mathematics, statistics, machine learning, or computer science
Salary/Compensations
- Salary at the top of the benchmark
Benefits
- Fair equity with enormous upside potential
- Real Ownership
- High autonomy
- Outsized impact
- Founding team's direct attention
- Hybrid & Flexible work arrangement
About the Company
- Murphy AI deploys voice AI agents that help banks collect debt.
- We’ve built a fully-fledged platform designed to optimize recovery rates while maintaining respectful and personalized communication.
- Our advanced automation streamlines the process of collecting overdue invoices for banks and other industries, providing a seamless and effective solution.
- Our AI-powered agents adapt instantly, engaging with debtors across channels like voice, messengers, email and sms to maximize results while preserving trust.
- By combining advanced artificial intelligence with powerful automation, we’re setting a new standard for how businesses recover payments.
- As a fast-growing startup that has already made an impact within less than a year in the market, we are building a talented team to scale our operations and drive our vision forward.
- We're live with Santander, Revolut, BBVA and dozens others.
- We've proven the product in large-scale pilots with top-tier banks — now we're making every contact smarter.
Equal Opportunity
- We are committed to building a diverse, inclusive, and equitable workplace where everyone, regardless of background, identity, or experience, feels valued and empowered to thrive. We believe that different perspectives drive innovation and success, and we actively foster an environment where all voices are heard and respected.