About the Role
We are seeking a Senior Sales Engineer to be the technical anchor of Insait’s sales motion across Australia and New Zealand. You will own the technical win across complex enterprise deal cycles with banks, lenders, insurers, and fintech platforms, leading solution discovery, delivering product demonstrations, and serving as the trusted technical voice with C-level and engineering stakeholders. This is a pre-sales role focused on translating customer problems into compelling solutions and converting technical credibility into closed revenue.
Responsibilities
- Lead technical product demonstrations and solution presentations to C-level and technical stakeholders.
- Run discovery sessions and solution design workshops to map Insait’s capabilities to customer journeys, business cases, and target outcomes.
- Own technical objection handling, security and compliance reviews, and RFP/RFI responses.
- Develop and maintain tailored demo environments, solution narratives, and reference architectures for ANZ financial services use cases.
- Build competitive differentiation narratives against incumbents and emerging AI players in the ANZ market.
- Partner with sales leadership to drive technical win rates, deal velocity, and forecast accuracy.
- Translate customer requirements into clear scopes, integration patterns, and commercial constructs.
- Provide structured feedback to product and engineering on customer requirements, market trends, and competitive gaps.
- Lead technical handover to the post-sales implementation team for a seamless transition.
Requirements
- 7+ years of experience in sales engineering, solutions consulting, or pre-sales within enterprise B2B SaaS.
- Proven background in regulated Financial Services (banking, insurance, lending, payments, or fintech) is required.
- Strong technical fluency with conversational AI, LLM-based agents, and prompt engineering in an enterprise context.
- Hands-on understanding of REST APIs, webhooks, and enterprise integration patterns (identity, event-driven architectures, secure data exchange).
- Proven ability to run enterprise sales cycles and influence both technical and business buyers from analyst to C-level.
- Strong commercial instincts, with experience shaping deals, scoping commercial constructs, and driving technical close.
- Excellent presentation, storytelling, and written communication skills.
- Deep knowledge of the ANZ financial services market, regulatory environment, and buyer landscape preferred.
- Experience operating in high-growth, early-stage, or zero-to-one environments.
- Executive presence and comfort engaging senior stakeholders up to C-level.
Skills
- Conversational AI
- LLM-based agents
- Prompt engineering
- REST APIs
- Webhooks
- Enterprise integration patterns
- Presentation skills
- Storytelling
- Written communication
Location
- Sydney
- Australia
- New Zealand
Work Type
- Full-time
- Hybrid
Experience Level
- Senior
About the Company
- Insait is redefining how financial institutions engage with their customers using AI. Our conversational AI platform transforms complex financial journeys into seamless, guided experiences across both chat and voice. We enable banks, lenders, insurance companies, and fintech platforms to improve conversion rates, reduce operational costs, and deliver superior customer experiences across onboarding, KYC, lending, payments, and servicing journeys. Our platform combines deep financial services expertise with advanced AI capabilities, allowing organisations to deploy intelligent agents that guide users step-by-step through critical processes. With a growing base of enterprise clients globally and strong traction across multiple regions, Insait is now expanding into Australia and New Zealand.
