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About the Role

As a P3 Software Engineer in the B2B engineering organization, you will own end-to-end delivery of critical infrastructure to power Docusign’s agreement management workflows for business customers. You will design, build, test, deploy, and operate scalable, highly available backend services and APIs that are core to our B2B products, partnering closely with product, architecture, and peer engineering teams across the organization. You are comfortable working in a modern cloud environment (Azure and/or AWS), with a focus on performance, reliability, observability, and security. You collaborate well in cross-functional settings and help raise the engineering bar through code quality, testing, and knowledge sharing.

Responsibilities

Own feature delivery across the full software development lifecycle: design, implementation, testing, deployment, and operational support for backend services and APIs used by B2B products and platforms
Design and implement services and APIs using C# or TypeScript/Node.js, following best practices for modularity, testability, and maintainability
Build cloud-native, microservices-based systems, leveraging Azure services, containers, and modern deployment practices to achieve high availability, resilience, and scalability
Contribute to shared platform capabilities (e.g., libraries, config pipelines, telemetry and observability tooling) that are reused across multiple B2B services, helping other teams adopt and extend them
Improve quality and reliability by authoring and maintaining automated tests (unit, integration, contract, and end-to-end where appropriate), defining test plans for your features, and participating in on-call rotations with strong root cause analysis and incident response
Instrument services with telemetry (metrics, logs, traces) and use data to drive performance tuning, capacity planning, and error-budget–based decisions for the systems you own
Partner with product management, architecture, SRE, and peer application teams to refine requirements, align designs, and unblock cross-team initiatives, especially where platform capabilities or shared infrastructure are involved
Contribute to code reviews and engineering best practices, providing constructive, specific feedback and helping to evolve team standards around coding, testing, and deployment
Mentor more junior engineers informally by sharing context, reviewing designs, and providing guidance on debugging, testing, and operational excellence consistent with P3 expectations

Requirements

Bachelor’s degree in Computer Science, Engineering, or related technical field, or equivalent practical experience
5+ years of professional software engineering experience building production services or applications using OO languages such as C#, Java, or TypeScript/Node.js
2+ years designing, building, and operating cloud-native microservices or APIs at scale (REST or gRPC), including version control, CI/CD pipelines, and automated testing as part of your daily workflow
Experience with relational and/or NoSQL data stores and data modeling for production services
Demonstrated ability to own features end-to-end, including design docs, implementation, testing strategy, rollout, and operational support
Experience with Microsoft stack (C#, .NET, ASP.NET) in large-scale SaaS environments.
Hands-on experience with Azure (e.g., AKS, App Services, Cosmos DB, Azure SQL) or comparable services in AWS
Prior work on shared platform components (libraries, pipelines, common services) adopted by multiple teams
Familiarity with observability and telemetry stacks used for monitoring and incident response (e.g., metrics, logging, dashboards, alerting, big data/stream processing for telemetry)
Experience participating in or leading RCAs and on-call activities for high-severity incidents, with a focus on prevention and long-term reliability improvements
Experience working in an agile environment and delivering software iteratively with frequent, high-quality releases
Strong fundamentals in data structures, algorithms, distributed systems, and troubleshooting in a production environment
Clear, concise communication skills and the ability to work effectively in cross-functional and cross-team settings

Skills

C#
TypeScript/Node.js
Azure
AWS
REST
gRPC
CI/CD
Automated testing
Relational data stores
NoSQL data stores
Data modeling
.NET
ASP.NET
AKS
App Services
Cosmos DB
Azure SQL
Observability
Telemetry
Metrics
Logging
Dashboards
Alerting
Big data/stream processing
Agile environment
Data structures
Algorithms
Distributed systems

Location

Hybrid

Work Type

Hybrid

Experience Level

5+ years of professional software engineering experience
2+ years designing, building, and operating cloud-native microservices or APIs at scale

Education Level

Bachelor’s degree in Computer Science, Engineering, or related technical field, or equivalent practical experience

Salary/Compensations

California: $146,400.00 - $235,375.00 base salary
Washington, Maryland, New Jersey and New York (including NYC metro area): $140,100.00 - $206,775.00 base salary
Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
Stock: This role is eligible to receive Restricted Stock Units (RSUs).

Benefits

Paid Time Off: earned time off, as well as paid company holidays based on region
Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
Retirement Plans: select retirement and pension programs with potential for employer contributions
Learning and Development: options for coaching, online courses and education reimbursements
Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

About the Company

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives.
With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents.
Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

Equal Opportunity

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive.
We encourage great talent who bring a range of perspectives to apply for our open positions.
Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach.
We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.