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About the Role

We are building experiences that wow our customers, starting with bold, curious people who want to do work that matters. If you’re hungry to grow, excited by impact and ready for a challenge that will supercharge your career, this could be your moment. As a Senior Product Designer, you will understand user and business needs and pain points through research to inform the design process and match with business objectives. You will develop user-friendly solutions that align with the product's vision, iterating based on user feedback, and work with cross-functional teams to communicate design decisions, ensuring alignment between design, user needs, and business goals. Your drive and ideas will help us move faster, improve smarter, and stay ahead of the game.

Responsibilities

Improve the experience by leveraging advanced data tools to monitor product performance, identify areas of improvement, and implement strategic adjustments.
Apply deep understanding of digital products to introduce impactful changes, whether minor refinements or major enhancements, to elevate the user experience.
Drive innovation by approaching challenges with a forward-thinking mindset, identifying untapped opportunities and envisioning their future potential.
Examine problems from diverse perspectives, uncovering creative and unconventional solutions to drive meaningful innovation.
Develop a deep understanding of your target audience by actively engaging with their needs, challenges, and aspirations.
Translate customer insights into intuitive, thoughtful design solutions that address pain points and amplify positive experiences.
Conduct thorough user research with a clear methodology, ensuring actionable insights that guide the design process.
Collaborate effectively with stakeholders to define the core problem, ensuring alignment with business goals and objectives.
Establish and refine measurable success metrics, using data-driven methods to track and assess progress.
Articulate design decisions with clarity and confidence, supported by comprehensive research, data, and logical reasoning.

Requirements

Clear, confident communication (written and verbal), and the ability to breakdown complex ideas.
A collaborative mindset, working smoothly with cross-functional teams to hit shared goals.
Strong organisational skills and the ability to manage multiple projects without dropping the ball.
Exceptional attention to detail and a commitment to high-quality work.
Adaptability – stay sharp, productive and positive in fast-moving environments.
Collaborate with cross-functional teams to gather requirements and define project objectives to deliver stellar designs.
Conduct user research to understand user needs, behaviours, and preferences to inform designs.
Create intuitive user interfaces based on user-centered design principles.
Iterate and refine designs based on feedback and usability testing.
Stay updated with industry trends and continuously improve design processes.
Knowledge in user research methodologies and techniques.
Knowledge of data tools and how they inform better outcomes.
Strong knowledge of user-centered design principles and best practices.
Expertise in Figma.
Ability to create wireframes, prototypes, and visual designs.
Knowledge of UI animations and how to apply them in the right moment of the user journey.
Excellent collaboration and communication skills to work effectively with cross-functional teams.
Attention to detail and a strong sense of visual aesthetics.
Familiarity with front-end development technologies and their impact on design.
Ability to iterate and adapt designs based on user feedback and usability testing.
Knowledge of industry trends and emerging technologies in UX/UI design.
Problem-solving and critical-thinking skills to address design challenges.
Experience creating, maintaining, and improving design systems for consistent and scalable design solutions.
In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends.
Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations.
Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards.
Experience in developing and executing customer retention strategies.
Strategist, know where you are going and how to address any bumps in your ride.
Technologist, embed in new tech and like to explore things that disrupt the current status-quo.
Systematic, your approach is thought and consistent.
Adaptable, can navigate intricate processes, and get the best outcome within possibility.
Attention to detail, your eyes see in pixels.
Efficiency, have a mindset to kill all repetitive tasks that take your time.
Curious, like to explore and discover new things that can be of benefit to yourself/tasks.
Generalist, familiar with many of the steps that take to create great digital products.
Empathy for all stakeholders, understand and live the expression of “getting in someone’s shoes”.
Innovative, for you there is no impermeable box nor boundary.

Skills

Figma
User research methodologies
Data tools
User-centered design principles
UI animations
Front-end development technologies
UX/UI design
Problem-solving
Critical-thinking
Design systems
Sports betting markets
Online gaming industry
Gambling regulations
Customer retention strategies

Experience Level

Senior

Benefits

Learning and development programmes
Performance feedback tool
Employee Assistance Programme

About the Company

We’re Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands, including Betway and Jackpot City.
We’re a powerhouse built on decades of expertise and we’re changing the game for good.
Our mission is to give our customers a superclass entertainment experience.